Experience

ONPASSIVE

• United Arab Emirates
• IT Services and IT Consulting
• 700 & Above Employee

• Director of Information Technology

  • Oct 2022 - Present

  ONPASSIVE is an AI Technology Company that builds fully autonomous SaaS products using the latest AI software technologies for our global customer base. We accelerate innovation and transform businesses from strategy to designing, implementation, and management. ONPASSIVE AI company brings a competitive advantage, innovation, and fresh perspectives to business and technology challenges. ONPASSIVE is an AI Technology Company that builds fully autonomous SaaS products using the latest AI software technologies for our global customer base. We accelerate innovation and transform businesses from strategy to designing, implementation, and management. ONPASSIVE AI company brings a competitive advantage, innovation, and fresh perspectives to business and technology challenges.



National Food Products Company | NFPC Group

• United Arab Emirates
• Food and Beverage Manufacturing
• 700 & Above Employee

• ICT Services & Operations Manager

  • Sep 2019 - Oct 2022

  coordinate ICT services and infrastructure ensuring that the organisation has the required infrastructural resources. plan and monitor stages of either a business process or a computer process, negotiate contracts and take mitigation action in case of non-fulfilment of agreements. oversee the day-to-day tasks involving infrastructure components, ICT systems and software.• Attend to ICT systems quality• Manage changes in ICT systems• Define technology strategy• Use ICT ticketing system ITSM• Maintain relationship with suppliers• Use different communication channels• Develop ICT workflow• Design process• Oversee quality control• Manage budgets• Track key performance indicators**** Project achievement 2019 -2022 *****• Communication Cost cutting 35 % • Office 365 Mail migration from Lotus notes • Office 365 full implementation ( E1 , E3 , power PI) , Teams , OneDrive , SharePoint with MFA • New Upgrade of all Firewall to NextGen firewall Fortinet with VPN Access • OCI Implementation and JDE 9.1 to JDE 9.2 • 3CX all new NFPC One extension and centralization PAPX for all the organization • AD Self-service – manage engine • New NextGen Security with XDR and sandboxing TrendMicro • Oasis Direct in AWS • AD integration with HRMS system, Sales force app and ERP systems• Installing Veeam Backup for AUH and Kizad • Renovate all the DC servers’ room and network in all NFPC Location • PMS Solution with Follow me option and NFC (Paper cut and energy saving)• Moving Sales application (WINIT & Prism) to OCI • RFGEN (warehouse management) implementation for all Warehouses Show less

• ICT Infrastructure Services delivery manager

  • Nov 2015 - Sep 2019

  Responsible for the effective management of the company IT infrastructure, with the key aims of ensuring operational performance, capacity, risk management and implementation of future strategy. '- Analyze computing requirements and a very strong all round infrastructure understanding- Evaluate complex system's production readiness and sup-portability by identifying and resolving problems, risks, and issues, Coordinate and plan for future requirements- Migration of server and storage hardware, applications, and data into or from data centers. Provide Data Center inventory and asset management- Provide input to Business plan to support future computing requirements including Modernization and/or upgrade of existing data center facilities- Plan and implement the relocation of computing equipment within the data centre. Coordinate power and cooling requirements with Data Centre provider, network connections, project plan and schedule- Lead activities to install, configure and maintain multi-platform systems hardware, software and components- Priorities work to meet demands of role, service and projects- Develop positive working relationships with a wide range of internal and external stakeholders Show less

• I.T. HW / Infrastructure Manager

  • Dec 2007 - Nov 2015

  • ERP CNC Admin. Manages Enterprise One system administration including back-ups, security profiles, hardware, and software and license maintenance.• Responsible for setting up version control, applying software updates and service packs• Reviews and promotes code and data across change management environments and deploys code and data changes to servers and workstations covered under the ERP platform • Prepares tracks and manages budgets, taking into consideration the future plans.• Does the Enterprise One system capacity planning for future needs, given the business expansion.• Handles Enterprise One securities & disaster recovery aspects • Handles the interface with third party software with Enterprise OneHard Ware & infrastructure • Manages implementation of projects with minimum downtime.• Works closely with the business to implement reliable and expandable infrastructure to accommodate current and future plans (Intranet, Internet, E-business).• Manage Company’s hardware/software and network infrastructure • Strong knowledge on available technologies and industry standards.• Strong knowledge of driving, maintaining and updating the company’s standards.• Does the system capacity planning for future needs, given the business expansion.• Handles the securities & disaster recovery aspects for the infrastructure. Show less

• HW / Tech Support Supervisor

  • Nov 1999 - Dec 2007

  Manage Company’s hardware/software and network infrastructureStrong knowledge on available technologies and industry standards.Strong knowledge of driving, maintaining and updating the company’s standards.Does the system capacity planning for future needs, given the business expansion.Handles the securities & disaster recovery aspects for the infrastructure.Duties included:• analyze / judge / Trouble shoot the issue• Devise / Carry out Preventive mechanism to avoid re-occurrence of issues• Fine tune / Maintain Deployment / Web / Web Generator / Enterprise Servers• LAN and WAN Maintenance ... Switches Routers • computer hardware and software Maintenance, • Office and database Maintenance and design, • Email lotus notes Administrator. • Clients Support. • JDE Address book Maintenance. • Windows & linux Servers Administrator Show less



OLIVETY-EGYPT

• Alexandria , egypt

• Hardware Engineer

  • Jan 1998 - Nov 1999

  • Computer (Hardware) Eng. Assembling & troubleshooting • Clients Support & NT Servers Administrator. • Fix out Connectivity issues on LAN / WAN • Computer (Hardware) Eng. Assembling & troubleshooting • Clients Support & NT Servers Administrator. • Fix out Connectivity issues on LAN / WAN