Experience

Misr Digital Innovation (MDI)

• Egypt
• Financial Services
• 100 - 200 Employee

• Systems & Data Protection Manager

  • May 2021 - Present



Abu Dhabi Islamic Bank - Egypt

• Egypt
• Banking
• 700 & Above Employee

• UNIX & AS400 Manager

  • Aug 2018 - May 2021

  - Managing the daily activities of the Unix Administration team - Managing support and maintenance contracts with 3rd party vendors - Document UNIX standards to be followed by the organization - Work closely with other teams across the business to improve efficiency of infrastructure such as service management. - Fault diagnosis including problem statements and mitigation planning - Identifies operational problems and contributes to their resolution, providing reports and proposals for improvement to specialists, users, and managers Show less



Dell EMC

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Advisor Technical Support Engineer

  • Nov 2017 - Aug 2018

  - Resolve complex system level issues that are negatively impacting product performance at EMC customer sites. - Effectively communicate procedural and technical issues to customers in a fast paced critical environment. - Responsible for sharing all acquired knowledge concerning problem resolution in the field and with customers. - Recommend and utilize a wide variety of test equipment and diagnostic tools and techniques for problem resolution. - Working in different skill groups (Server, Capacity & replication, VMware integration and vSphere Data Protection “VDP”) Show less



Etisalat Egypt

• Egypt
• Telecommunications
• 700 & Above Employee

• Unix System Engineer

  • May 2012 - Nov 2017

  * Install software, apply patches, manage file systems, monitor performance and troubleshoot alerts from commercial, open source and locally developed monitoring tools. * Support 500+ servers in a 24x7 data center. * Evaluate, install, and configure performance monitoring tools ( HP-OVO & IBM Tivoli Monitoring-TEMS ) . * Install new Sun T series, Fire V series, M 4000,M5000, HP proliant, and IBM Power 6,7 servers physically in Data Center and Install OS on them (Oracle Solaris 11 using text and AI installation, Oracle Solaris10 using JETS, Linux RHEL 4, 5, 6 32-bit and 64-bit on HP servers or on VMware Host, IBM-AIX 5.3,6.1, 7). * Administration tasks on Solaris 10, 11 (Oracle Virtualization Management, Oracle Cluster Administration (3.1,3.2), Capacity Planning, File System Management using SVM, QFS, ZFS and UFS, Performance Monitoring and Tuning, Live Upgrade, OS Patching, Network Management, User Manipulation, Software Package Installation, Process Management, etc). * Administration tasks on Linux RHEL 4, 5, 6 (Red Hat Cluster Administration 5, Capacity Planning, File System Management using LVM, ext3 and ext4, Performance Monitoring and Tuning, Network Management, User Manipulation, Software Package Installation, Process Management, etc). * Administration tasks on IBM-AIX 6.1, 7 (IBM Power VM using HMC, HACMP Administration, Capacity Planning, File System Management using LVM, jfs2, Monitoring and Tuning, Network Management, User Manipulation, Software Package Installation, Process Management, etc). * Implement a highly-available and scalable (load-balance) environment on the platform using VIO, LPAR, and HMC. * Ensure all Servers High Availability (Oracle Cluster, IBM HACMP, Red Hat Cluster and Remote Management), Scalability (OVM, Solaris Containers and Zones, Physical and Logical Domains, IBM Power VM, VMware) and Reliability * Configure the FC storage like EMC, HDS, and Sun Storage on the server and enable multi- pathing. Show less



ITValley IBM Business Partner

• IBM AIX System Engineer

  • Sep 2009 - May 2012

  * Administrating Daily AIX Operating System And Storage Administrating Processes* Troubleshooting And Solving Operating System Crashes And Other Related Problems* Monitoring and Managing 24x7 Operations To Ensure Highest Stability & Availability* Applying And Verifying Operating System Security Polices* Hardware installation and configuration (IBM P-Series)* Download Patches And Fixes To Improve And Maintain Operating System Performance* Install, Configure, Upgrade, Migrate And Manage AIX 5x & 6x Operating System To Ensure Fully Stable Satisfactory Performance.* Customizing Operating System Related Issues* Configure Tape Drive & Tape Library* Configure & Troubleshoot UNIX / Linux Servers And Workstations.* Supported Mid Range Infrastructure Specifically IBM AIX Environment Running On p-Series* Monitoring system by errpt and troubleshoot system problems.* Using performance monitoring tools like iostat, vmstat, netstat etc. * Configuring Network Interfaces, Collect network device statistics.* Installing, configuring and managing AIX DNS, DHCP, NIS, NFS, NTP, Web, FTP, Standard Proxy, Transparent Proxy, Reverse Proxy, Firewall, router, users and groups management.* Performing and Ensure Effectiveness of System Backups.* Resilience and Disaster Recovery (Clustering/Backup/Restore)Software Applications/Systems* Create/modify JFS/JFS2 file systems on AIX LV using SMIT and commands.* User administration Group Administration and related system files administration, implemented user quota on JFS file System.* Create And Configure Striped Logical Volumes And Volume Groups Upon SAN Storage HDs* Managed & Maintained of LVM for extending and reducing the partition size.* Migration of Logical volumes across PVs in same VG.* Fixing all file systems structures and diagnosing the whole hardware.* Mirroring and Un-mirroring of volume groups, used hot spare Physical Volume.* Export and Import non rootvg volume groups across p-Series servers. Show less

• Prometric Testing Server Administrator

  • Jun 2009 - Jun 2011

  * Manage incidents of unacceptable identification or authorization-to-test documentation according to Prometric's and the client's expectations.* Manage candidate misconduct such as a security breach or inappropriate/threatening behavior according to Prometric's and the client's expectations.* Engage property management to maintain environmental conditions within acceptable limits.* Maintain appropriate levels of inventory for unhindered test administration* Refer candidates, clients and the general public to appropriate sources for situations outside of TCA's authority.* Maintain a working knowledge of policies, practices and procedures.* Greet Examinees and verify identification* Identify and report problems occurring at the site* Resolve candidate and or building problems or report them to appropriate supervisor* Maintain confidentiality for clients* Protect security of all software and testing environment Show less

• Technical Support

  • Jun 2009 - Jun 2010

  * Solutions Oriented Technical Support Engineer Who Excels At Designing Integrated Solutions, Interfacing With Clients, And Deploying Technology To Build Successful Solutions* System Engineer Responsible For Installing, Maintaining, And Troubleshooting Systems And Networks While Insuring Their Ongoing Stability And Security* Installed, Supported And Maintained Server Hardware And Software Infrastructure.* Installed And Configured Application Software.* Installed And Managed Windows 2003 ,2008 ,XP, Vista, Seven , Active Directory, Exchange Server 2007 , DSL/VPN , Firewalls , DNS ,ISA 2004,2006, IIS V6 ,IIS V7, SQL Servers* Installed, Configured And Upgraded Operating Systems And Software Programs.* Installed Assembles And Configured Computers, Monitors, Network Infrastructure And Peripherals.* Troubleshoots Problems With Computer Systems, Including Troubleshooting Hardware And Software, E-mail Accounts, Network And Peripheral Equipment Problems.* Identified Potential Customers And Promoting / Selling Services Of Computer Troubleshooters* Developed And Maintained Good Relations With The Customers, Applying Basic Sales And Customer Service Skills* Reports Procedures And Makes Suggestions For Improvements Show less