Experience

U-TURN STORES
• Egypt
• Retail Apparel and Fashion
• 1 - 100 Employee
• Retail Operations Manager

  • Oct 2020 - Present

TOWN TEAM
• Retail Apparel and Fashion
• 300 - 400 Employee
• Area Sales Manager

  • Oct 2019 - Oct 2020


Landmark Group

• United Arab Emirates
• Retail
• 700 & Above Employee

• Showroom Operations Manager

  • Mar 2018 - Oct 2019

• Area Manager

  • Nov 2017 - Apr 2018



Al Siddiqi Holding

• Area Manager - UAE

  • Aug 2014 - Nov 2017

   Al Siddiqi Holding – UAE Area Manager (Aug 2014 – Nov 2017). - Managing 2 Brands with total 9 stores. 1. Migato (Footwear & Bags) – 8 stores over all UAE. 2. Marella (Luxury fashion – Max Mara Group) – Abu Dhabi.  Al Siddiqi Holding – UAE Area Manager (Aug 2014 – Nov 2017). - Managing 2 Brands with total 9 stores. 1. Migato (Footwear & Bags) – 8 stores over all UAE. 2. Marella (Luxury fashion – Max Mara Group) – Abu Dhabi.

• Area Manager - Qatar

  • May 2013 - Dec 2013

  - Doha Branches Manager (Al Siddiqi Holding) for 4 brands with 6 stores.(Al Motahajiba – Migato – Gelco - Kas).

• Store Manager Al Motahajiba

  • Jun 2011 - May 2013

  The Store Manager is responsible for leading and managing the store operation to deliver the highest standards of customer service and to maximize sales and profitability in line with company's objectives. He is also responsible for the inventory, maintenance and external appearance of his shop.



Azadea Group

• United Arab Emirates
• Retail
• 700 & Above Employee

• Shop Manager

  • Nov 2007 - May 2011

  Job Responsibilities:  Manage the stock room to insure that it arranges properly at all times in order to bring the replenishment smoothly.  Follow the coordination or the merchandising structures to reflect the brand image.  Study well the shop needs in order to not lose any available sales (especially best selling items).  Try to know the customers’ needs to deliver them to the sales department.  Important thing is you have to work by your hand to let the staff follow the same attitude.  Deliver your qualifications to the staff by giving training for them directly.  Keep the good communications between the shop and your upper management and the back office & supplier.  Analyze the variance between the forecasted and the achievements (Monthly & Quarterly) to know the weaknesses points and make the action plans.  Communicate with the other stores in order to share the good ideas.  Manage the store operations with following the policies and procedures.  Solve the critical customers’ complaints by giving suggestions and options.  Preparing regular reports with regard the sales to deliver them to the upper management.  Preparing the needed data (stock level on hand, expected shipments) for the OTB (order to buy) every 3 months.  Prepare the needed appraisal for staff at least every 3 months to follow the performance. Show less



Bershka

• Spain
• Retail Apparel and Fashion
• 700 & Above Employee

• Cashier

  • Nov 2007 - Dec 2008

  The Cashier is responsible for handling the cash register systems and sales transactions (makes change, cashes checks, and issues tickets or receipts to customers). He/she greets assists and serves customers on the shop floor at any and all points in the shopping experience, in order to ensure the provision of the highest standards of customer service and the achievement of maximum sales. The Cashier is responsible for handling the cash register systems and sales transactions (makes change, cashes checks, and issues tickets or receipts to customers). He/she greets assists and serves customers on the shop floor at any and all points in the shopping experience, in order to ensure the provision of the highest standards of customer service and the achievement of maximum sales.