Experience

Bariq

• Egypt
• Plastics Manufacturing
• 1 - 100 Employee

• IT Manager

  • Jan 2023 - Present

• Head Of Section Information Technology

  • Jan 2018 - Feb 2023



Intro Resource Recovery

• Waste Treatment and Disposal
• 1 - 100 Employee

• IT Manager

  • Jan 2023 - Present



Raya Holding for Financial Investments

• Egypt
• Investment Management
• 700 & Above Employee

• Information Technology Specialist

  • Jan 2019 - Jan 2022

• Senior Information Technology Administrator

  • Sep 2017 - Jan 2022



Procter & Gamble

• United States
• Manufacturing
• 700 & Above Employee

• Technical Support Specialist

  • Jan 2015 - Aug 2017



SPEED SC & Logistics

• Egypt
• Transportation, Logistics, Supply Chain and Storage
• 200 - 300 Employee

• Senior Technical Support Engineer

  • Sep 2013 - Jan 2015

  - Management applications' back office software. - Troubleshooting all IT issues related to our company business. - Monitoring Kaspersky administration server performance and its' workstation and supporting its' issues. - Maintenance and supporting of all workstation's hardware, software and applications issues. - Maintenance and supporting of all Handhelds' hardware, software and application issues. - Supporting of network hardware and software issues: like MPLS modem, Cisco and Linksys router, 3G, switches and access points. - Supporting of DC {GP, AD...etc}, DNS, DHCP, Firewall issues. - Creating reports about hardware, handhelds, software and applications tracking and performance. Show less



TE data

• Egypt
• Technology, Information and Internet
• 700 & Above Employee

• technical support

  • Feb 2013 - Oct 2013

  Manages and maintains local area network (LAN), including network hardware (Servers, Printers, and other peripherals), Telephony System and Applications -Troubleshoot hardware, software and network equipment. -Installing/configuring new computers, IP telephones, software and applications, projectors, printers, wireless access points, and other equipment’s as needed. -Computer viruses and security. -Technical support via phone, email or in person. -Connect and set up hardware. -Troubleshooting printers/scanners/copiers/projectors. -Support, handle and troubleshoot all mail and domains problem related to DNS and hosting issues, also all real IPs problems. -Support, handle and troubleshoot all ADSL problems with TEData customers via Show less



Alfa Market

• Egypt

• Technical Support

  • Feb 2012 - Feb 2013

  Maintenance and supporting of all workstation's hardware, software and applications issues. - Maintenance and supporting of all Handhelds' hardware, software and application issues. - Troubleshooting all IT issues related to our company business. Maintenance and supporting of all workstation's hardware, software and applications issues. - Maintenance and supporting of all Handhelds' hardware, software and application issues. - Troubleshooting all IT issues related to our company business.



Fricool Company

• Egypt

• Technical Support

  • May 2010 - Apr 2012

  * Provide technical support to PC & laptop users / Assist in testing, implementation & troubleshooting of Client program & server system. * Support end-users on MS Office, Win XP/7, Outlook Mail Server and Database Applications. * Resolve hardware / software issues on desktop / laptop PC, network printer. * Administer and maintain server and LAN network equipment to ensure high availability and high performance of the systems. * Responsible for control cameras. * Responsible for configuring Finger Print for Employees. *I am able of and Experience in troubleshooting most of IT fields like Networks, systems. Show less