• Jun 2021 - Present

• Jul 2014 - Jun 2021

Senior Field Service Engineer Execute interventions at the customer’s premises with more duties as Machine Installations, commissioning, maintenance, Audi visits, technical reports & onsite team management etc..)

• Jul 2011 - Jul 2014

Field Service Engineer for Customer Service- Execute interventions for different machines installation, startup &commissioning. - Organize on-site tasks with customer to ensure a good project follow-up.- Organize and follow-up Site Acceptance Tests with the Customer.- Carry out onsite training for operators and maintenance team.- Up to date technical data (design, notices, settings…) after Site Acceptance Tests.- Carry out preventive, corrective and curative maintenance.- Installation, set-up and commissioning of new machine tooling.- Customer troubleshooting by phone or onsite. Insure a good relationship with customer to lead him toward buying parts and services.Machine Experience:- Weight fillers - Multi flow filling technology.- screw capers.- Linear Blow molder- FFS machines ( thermoforming)- Pouch filling machines.- Conveyors.- Sleeve applicators.- Labelers.- Case packing machines. Show less

• Jul 2009 - Jul 2011

Fuel Retail Automation SpecialistResponsible for Installation, commissioning, start up, Maintenance & Onsite training for the following products: - Automatic Tank Gauging (ATG) For Underground Storage Tanks, - Pressure Line Leak Detection PLLD, Level & Safety Instruments.- Fuel Pumps & Dispensers.- Forecourt Automation (DOMS & POSTEC).- Submersible turbine pumps.- Flow meters.Achievements:- Successfully installing and commissioning of the early ATG system installed in Egypt Fuel Service stations.- Carry out monthly / Annual Preventive Maintenance of ATG, Pressure Line Leak Detection PLLD (Simulation of Leakage Using FTA & FX-Tester), Level & Safety Instruments for Fuel Service stations across Egypt governorates.- Supervising other contractors while executing Annual Preventive Maintenance.- Providing Customers technical Service Support over phone & providing emergency onsite visit within 6 Hr. (SLA)- Successfully installing the First Variable Speed submersible turbine pump in Egypt as a pilot site. Show less

Technical Service Engineer

• May 2009 - Jul 2009

- Maintenance of Labs PCs. (Hardware & Software) - Installation, Operating & Maintenance of Labs Network. - Maintenance of Labs PCs. (Hardware & Software) - Installation, Operating & Maintenance of Labs Network.