Experience

Computech

• Information Technology & Services
• 1 - 100 Employee

• Computer Technician

  • Jan 2008 - Present

  Installed small office Networks Completed software and hardware upgrades Installed security camera Installed small office Networks Completed software and hardware upgrades Installed security camera



Napoli Pizza and New York Oven

• Manager

  • Jan 2004 - Present

  Demonstrate leadership and decisiveness as the supervisor of daily operations at a privately owned pizza restaurant. Resolve escalated situations, address customer complaints, hire employees, and motivate 10-13 personnel. Orchestrate key functions such as accounting, physical maintenance & upkeep, and equipment management. Comply with all local, state, and federal requirements. Demonstrate leadership and decisiveness as the supervisor of daily operations at a privately owned pizza restaurant. Resolve escalated situations, address customer complaints, hire employees, and motivate 10-13 personnel. Orchestrate key functions such as accounting, physical maintenance & upkeep, and equipment management. Comply with all local, state, and federal requirements.



Adventist Health System

• United States
• Medical Practices

• information system

  • Feb 2013 - May 2013

  Responsible for supporting End User Computing Issues. This is a position that provides accurate and timely support services for end user devices. Working under general supervision this position is responsible to install and trouble-shoot hardware, software, and network problems for the clients they support. Also provides an assist in the general evaluation of business problems, evaluates and recommends vendor packages, and implements required software. Assists in the evaluation of new personnel… Show more Responsible for supporting End User Computing Issues. This is a position that provides accurate and timely support services for end user devices. Working under general supervision this position is responsible to install and trouble-shoot hardware, software, and network problems for the clients they support. Also provides an assist in the general evaluation of business problems, evaluates and recommends vendor packages, and implements required software. Assists in the evaluation of new personnel end-user computing packages and equipment as well as in the implementation and testing of prototypes. Consults with client area management and staff regarding end-user equipment problems or malfunctions and recommends solutions Show less Responsible for supporting End User Computing Issues. This is a position that provides accurate and timely support services for end user devices. Working under general supervision this position is responsible to install and trouble-shoot hardware, software, and network problems for the clients they support. Also provides an assist in the general evaluation of business problems, evaluates and recommends vendor packages, and implements required software. Assists in the evaluation of new personnel… Show more Responsible for supporting End User Computing Issues. This is a position that provides accurate and timely support services for end user devices. Working under general supervision this position is responsible to install and trouble-shoot hardware, software, and network problems for the clients they support. Also provides an assist in the general evaluation of business problems, evaluates and recommends vendor packages, and implements required software. Assists in the evaluation of new personnel end-user computing packages and equipment as well as in the implementation and testing of prototypes. Consults with client area management and staff regarding end-user equipment problems or malfunctions and recommends solutions Show less



Orascom Telecom

• Egypt
• Telecommunications
• 700 & Above Employee

• IT Technician

  • Jan 2001 - Jan 2003

  Provide remote and onsite desktop support (hardware and software installation and maintenance) services for company desktops. • Install, maintain and troubleshoot email, printer and connectivity issues. • Apply security and related patches to workstations, and maintain antivirus software. • Understanding of LAN/WAN concepts and how to troubleshoot. • Connect systems to LAN and ensure IP connectivity. • Install, configure and support network applications. • Create and… Show more Provide remote and onsite desktop support (hardware and software installation and maintenance) services for company desktops. • Install, maintain and troubleshoot email, printer and connectivity issues. • Apply security and related patches to workstations, and maintain antivirus software. • Understanding of LAN/WAN concepts and how to troubleshoot. • Connect systems to LAN and ensure IP connectivity. • Install, configure and support network applications. • Create and administer user accounts, user security and access to email, and web services. Show less Provide remote and onsite desktop support (hardware and software installation and maintenance) services for company desktops. • Install, maintain and troubleshoot email, printer and connectivity issues. • Apply security and related patches to workstations, and maintain antivirus software. • Understanding of LAN/WAN concepts and how to troubleshoot. • Connect systems to LAN and ensure IP connectivity. • Install, configure and support network applications. • Create and… Show more Provide remote and onsite desktop support (hardware and software installation and maintenance) services for company desktops. • Install, maintain and troubleshoot email, printer and connectivity issues. • Apply security and related patches to workstations, and maintain antivirus software. • Understanding of LAN/WAN concepts and how to troubleshoot. • Connect systems to LAN and ensure IP connectivity. • Install, configure and support network applications. • Create and administer user accounts, user security and access to email, and web services. Show less



LINKdotNET

• Egypt
• Technology, Information and Internet
• 400 - 500 Employee

• IT Technician

  • Jan 1999 - Jan 2000

  Provide remote and onsite desktop support (hardware and software installation and maintenance) services for company desktops. • Install, maintain and troubleshoot email, printer and connectivity issues. • Apply security and related patches to workstations, and maintain antivirus software. • Understanding of LAN/WAN concepts and how to troubleshoot. • Connect systems to LAN and ensure IP connectivity. • Install, configure and support network applications. • Create and… Show more Provide remote and onsite desktop support (hardware and software installation and maintenance) services for company desktops. • Install, maintain and troubleshoot email, printer and connectivity issues. • Apply security and related patches to workstations, and maintain antivirus software. • Understanding of LAN/WAN concepts and how to troubleshoot. • Connect systems to LAN and ensure IP connectivity. • Install, configure and support network applications. • Create and administer user accounts, user security and access to email, and web services. Show less Provide remote and onsite desktop support (hardware and software installation and maintenance) services for company desktops. • Install, maintain and troubleshoot email, printer and connectivity issues. • Apply security and related patches to workstations, and maintain antivirus software. • Understanding of LAN/WAN concepts and how to troubleshoot. • Connect systems to LAN and ensure IP connectivity. • Install, configure and support network applications. • Create and… Show more Provide remote and onsite desktop support (hardware and software installation and maintenance) services for company desktops. • Install, maintain and troubleshoot email, printer and connectivity issues. • Apply security and related patches to workstations, and maintain antivirus software. • Understanding of LAN/WAN concepts and how to troubleshoot. • Connect systems to LAN and ensure IP connectivity. • Install, configure and support network applications. • Create and administer user accounts, user security and access to email, and web services. Show less