Planning and Business Development Director

• Jun 2015 - Present

Product Manager

• Aug 2003 - Jun 2015

• develop a sales strategy to achieve organizational sales goals and revenues• set individual sales targets with sales team• delegate responsibility for customer accounts to sales personnel• co-ordinate sales action plans for individual salespeople• oversee the activities and performance of the sales team• ensure sales team have the necessary resources to perform properly• monitor the achievement of sales objectives by the sales team• liaise with other company functions to ensure achievement of sales objectives• evaluate performance of sales staff• provide feedback, support and coaching to the sales team• plan and direct sales team training• assist with the development of sales presentations and proposals• co-ordinate and monitor online sales activity• investigate lost sales and customer accounts• track, collate and interpret sales figures• forecast annual, quarterly and monthly sales revenue• generate timely sales reports• develop pricing schedules and rates• formulate sales policies and procedures• help prepare budgets• control expenses and monitor budgets• maintain inventory control• conduct market research and competitor and customer analysis• analyze data to identify sales opportunities• develop promotional ideas and material• attend trade meetings and industry conventions• cultivate effective business relationships with executive decision makers in key accounts• new products pricing and profit plans

Retail Executive

• May 1998 - Aug 2003

• Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.• Sells products by establishing contact and developing relationships with prospects;recommending solutions.• Maintains relationships with clients by providing support, information, Identifies product • improvements or new products by remaining current on industry trends, market activities• Prepares reports by collecting, analyzing, and summarizing information.• Maintains quality service by establishing and enforcing organization standards.• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.• Contributes to team effort by accomplishing related results as needed.