Head of IT

• Jan 2022 - Present

IT Executive

• Mar 2019 - Nov 2021

IT Support

• Mar 2016 - Nov 2018

IT Support Engineer

• Jun 2013 - Sep 2015

Network Administrator Trainee • Computer Assembling, Upgrading and Servicing/ Troubleshooting and Repairing • Operating System Installing and Configuring (Windows 98,2000, XP,2003, Vista,2008, 7 & 8 ) • Installing and Configuring Windows Server 2003, 2008 and 2012. • Installing and Configuring Application Software, Virus Guards and Drivers • IP Addressing (IP V4 & V6), Local Area Network (LAN) and Wide Area Network (WAN) • Implementation and Planning Network Infrastructure • Implementing Workgroup and Single Domain Environment • Managing and troubleshooting Windows 2000, 2003, 2008 & 2012 Domain Environments • Installing & Configuring DNS Server and Active Directory Service • Installing & Configuring DHCP Servers, File Servers & Printer Servers • Installing & Configuring Internet Information Service(IIS) web and Mail Servers • Installing & Configuring Child Servers and Backup Servers • Installing & Configuring ADSL Router, Wireless (Wi-Fi) Configuration and Proxy Servers • Configuring Manageable switches (Port Mapping & VLANS) and Patch Panel Installation. IT Support Engineer • Ensure the smooth operation of communication networks to provide maximum availability. • Ensuring the security to organizations data and creating the backup daily or weekly as required. • Responsible for network evaluations, troubleshooting a variety of network problems, and implementing various software and hardware upgrades. • Handle the tasks of providing technical support to resolve day-to-day network, computer, and peripheral equipment issues for production and test environments. • Perform installation and upgrading of new network and desktop application software. • Responsible for preparing, loading, documenting and testing desktop and network-developed applications for deployment, staff training, and inventory. • Responsible for monitoring, troubleshooting, configuring, and deploying LAN/WAN solutions. • Handle the tasks of promoting additional services to clients as required.