Mohamed Irshad

IT Engineer at ESSEL GROUP ME LIMITED
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Contact Information
us****@****om
(386) 825-5501
Location
United Arab Emirates, AE
Languages
  • English Limited working proficiency
  • Hindi Professional working proficiency
  • Tamil Native or bilingual proficiency

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Credentials

  • CCNP (CISCO IP Switched Network)
    Cisco
    Oct, 2016
    - Nov, 2024
  • CCNA
    Cisco
    Oct, 2013
    - Nov, 2024

Experience

  • Essel Group ME
    • United Arab Emirates
    • Oil and Gas
    • 1 - 100 Employee
    • IT Engineer
      • Nov 2015 - Present

       As an IT Engineer, I helped manage the daily internal helpdesk operations of a fast scaling startup including internal desktop support of all laptop and desktop.  Supported a user base of 100+ employees both local and in remote offices in London, Kenya, Eritrea and Egypt.  To Configuring and Maintain Network properties like CISCO Routers, Switches, Aruba Router, Linksys, Dell and Fortinet Firewall.  Deploy all kind of workstations, Servers and Printers, installing operating systems, applications and configuring ADC, Domain Controller etc.  Implementing Office 365 more than 100+ users and controlling administration such as creating an account, permission, resetting password, creating group email account etc.  Implementation of Monday.com for Visual operation Management for 100+ users.  Install and maintaining security camera 50+ in building and Office area.  Maintain and configuring Avaya telephone systems and troubleshooting in basic level.  Configuring site to site VPN from Dubai office to Overseas office and assistance for operations in Kenya regarding Network Solutions. Show less

  • Exeon International LLC
    • United Arab Emirates
    • Information Technology Support Engineer
      • Jun 2014 - Oct 2015

       Provide on-site and remote end-user services, including helpdesk and technical support services.  Created, updated and maintained document workflows, user resources and IT processes. Enforced IT Policies including security, email accounts, password and compliances.  Daily Co-ordinating with dealer, reseller and end-user. Regular monitoring & follow up for call closure with engineers, dealer and logistics team.  Installed, upgrade, replace routers, switches, patch panel, servers, NAS Storage and network cables as needed.  Configuring and creating, adding, removing VLAN, trunks etc on CISCO routers and switches.  Troubleshoot and resolved DNS and DHCP issues in various Server OS.  Installing and configuring CCTV cameras and biometric in different sites in UAE.  Install new, rebuild existing PCs and MACs, configuring hardware, peripherals, services, setting directories and Storage. Show less

  • CMC Private LTD., Chennai
    • karaikal Area, India
    • Network Engineer
      • Jun 2011 - Mar 2014

       Support and resolution experiences with Windows OS, outlook and connectivity issues.  Identifies and resolves technical issues and/or research recommends effective solutions.  User remedy ticketing system to record, open, close ticket and follow up with user issue.  Configuring and troubleshooting CISCO 2600 and 2800 series routers & 3Com Layer 2 Switch.  Managing Network connectivity from main office to more than 15 Drilling and Production site.  Travelling to client site to help with install, deployment, troubleshooting and replace hardware in computer and laptops. Show less

  • Chase4net IT Solution
    • Chennai Area, India
    • System Administrator
      • Feb 2007 - Mar 2008

       Administering the whole IT infrastructure – Switches, firewalls, routers and switches.  Solving Hardware and Software problems.  Implement Group policies within the corporate environment and ADC, performing resource provisioning and troubleshooting.  Implemented Disk management on our server using LVM, file system and volume management.  Monitoring and troubleshooting issues with VM machine and systems.  Gather and collate Network requirements by working with clients and colleagues. Show less

Education

  • Edayathangudy G.S.Pillay Engineering College
    Bachelor of Technology (B.Tech.), Information Technology
    2008 - 2011
  • KARAIKAL POLYTECHNIC COLLEGE
    Diploma in Information Technology, Information Technology
    2004 - 2007

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