Mohamed Hussein

Technical Support at ScImage, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
San Jose, California, United States, US

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Bio

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Credentials

  • Learning Linux Command Line
    LinkedIn
    Nov, 2022
    - Nov, 2024

Experience

  • ScImage, Inc.
    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Technical Support
      • Oct 2021 - Present

      - Work with hospital IT and clinical end users to analyze and resolve complex workflow issues in a fast-paced multi-tasking environment- Resolve tickets representing staff-generated technical requests or problems and troubleshoots technical and process issues to maintain productivity-Performed troubleshooting techniques to identify and resolve issues-Documenting, tracking and monitoring the problem to ensure a timely resolution-Performed root cause analysis and identified problem trends in an effort to remove problems from the environment

Education

  • San Jose State University
    Bachelor's degree, Communication
    2017 - 2019
  • De Anza College
    Associate's degree, Communication and Media Studies
    2014 - 2017

Community

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