Mohamed Hashi

Team Lead at Cyderes
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Contact Information
us****@****om
(386) 825-5501
Location
Toronto, Ontario, Canada, CA
Skills

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Bio

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Credentials

  • Splunk Enterprise Certified Admin
    Splunk
    Aug, 2020
    - Nov, 2024
  • Splunk Core Certified Power User
    Splunk
    May, 2019
    - Nov, 2024
  • InsightIDR Certified Specialist
    Rapid7

Experience

  • Cyderes
    • Canada
    • Computer and Network Security
    • 500 - 600 Employee
    • Team Lead
      • Jun 2023 - Present

    • Junior Security Systems Engineer
      • Apr 2018 - Present

    • IT Specialist
      • Oct 2017 - Present

  • Independent Consultant
    • Toronto, Ontario
    • IT Technician
      • Jan 2015 - May 2017

      ● Diagnose, troubleshoot and resolve a wide range of hardware, software, and network issues ● Consults with clients about hardware purchases such as modems, routers, RAM, laptops, PCs and storage devices ● Provides software and safe Internet usage training, resulting in a 65% drop in related issues with return clients and an increase of 25% of referral business ● Upgraded clients’ older OS systems to best suit current computing needs ● Supported security related issues with successful virus detection and removal, while implementing protective software against future attacks Show less

  • GIFSCO
    • Toronto, Ontario
    • Digital Content Manager
      • Mar 2012 - Jan 2015

      ● Increased web traffic by 80% in first 3 months ● Managed day-to-day site maintenance and functionality ● Developed and catered content daily for website ● Added metadata to GIF submissions to improve SEO visibility ● Moderated user content while acting quickly to remove spam and inappropriate posts ● Developed and launched a successful social media presence that led to increased traffic from Facebook, Tumblr, Twitter, and Reddit over 4 months ● Increased web traffic by 80% in first 3 months ● Managed day-to-day site maintenance and functionality ● Developed and catered content daily for website ● Added metadata to GIF submissions to improve SEO visibility ● Moderated user content while acting quickly to remove spam and inappropriate posts ● Developed and launched a successful social media presence that led to increased traffic from Facebook, Tumblr, Twitter, and Reddit over 4 months

  • Sitel Group
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Technical Support Analyst
      • Nov 2009 - 2011

      ● Improved the security on client devices by implementing software to combat virus/spyware related issues ● Set up operating systems while suggesting phone upgrades to suit their specific needs ● Troubleshooted issues related to TCP/IP, SMTP, DHCP, DNS, FTP ● Performed master reset on 40+ Blackberry models daily ● Improved the security on client devices by implementing software to combat virus/spyware related issues ● Set up operating systems while suggesting phone upgrades to suit their specific needs ● Troubleshooted issues related to TCP/IP, SMTP, DHCP, DNS, FTP ● Performed master reset on 40+ Blackberry models daily

Education

  • York University
    Human Resources Management and Services
    2010 - 2011
  • NPower Canada
    Service Analyst
    2017 - 2017

Community

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