mohamed hafez

Technical support at Confab Telecom Inc
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Contact Information
us****@****om
(386) 825-5501
Location
Egypt, EG
Languages
  • English Professional working proficiency
  • Arabic Native or bilingual proficiency

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Credentials

  • BASIC AVIONICS
    MINSTRY OF AVIATION
    Aug, 2014
    - Oct, 2024

Experience

  • Confab Telecom Inc
    • Canada
    • Telecommunications
    • 1 - 100 Employee
    • Technical support
      • Dec 2017 - Present
  • Xeontel
    • Tunisia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Noc engineer
      • Dec 2016 - Nov 2017
  • AMC-TEL
    • United Kingdom
    • Telecommunications
    • noc engineer
      • Jan 2015 - Dec 2016

      1. to ensure maximum possible service availability and performance 2. to provision customer network services on core equipment 3. to provide support services for Engineering and other technical teams 1. to ensure maximum possible service availability and performance 2. to provision customer network services on core equipment 3. to provide support services for Engineering and other technical teams

  • TE Data
    • Egypt
    • Technology, Information and Internet
    • 700 & Above Employee
    • Technical Support
      • Dec 2013 - Mar 2014

      ADSL Technical Support at Xceed account TE-Data UP Q Handle Customers’ inquiries related to technical problems Provide the customers with quick solutions and exceed their expectations ADSL Technical Support at Xceed account TE-Data UP Q Handle Customers’ inquiries related to technical problems Provide the customers with quick solutions and exceed their expectations

Education

  • institute of aviation and engineering technology
    good (73.6), Electrical, Electronics and Communications Engineering
    2008 - 2013

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