Mohamed Gomaa
Area Sales Supervisor at Balsharaf Group- Claim this Profile
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Bio
Experience
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Balsharaf Group
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Saudi Arabia
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Manufacturing
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100 - 200 Employee
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Area Sales Supervisor
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Mar 2019 - Present
- Coached and mentored staff to improve quality and productivity. - Set and update work schedule for me and my team like route plan and promotions. - Educated my team to handle difficult customers. - Handled store opening and closing procedures. - Developed , implemented and enhanced employee targets and strength team performance. - Dealing and follow up with all head buyer for modern trade. - Supervised end to end stock inventory management. - Data analysis from E.R.B system (SAP). Show less
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Mobily
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Saudi Arabia
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Telecommunications
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700 & Above Employee
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Area Sales Executive
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Oct 2014 - Mar 2019
- Met customers and offered service and new deals. - Maintained positive , productive professional client relationships for continued loyalty. - Delivered an exceptional level of service to customers by listening to concern & answering questions. - Closing high value deals through expert and negotiation skills. - Support operations team with daily operational functions. - Met customers and offered service and new deals. - Maintained positive , productive professional client relationships for continued loyalty. - Delivered an exceptional level of service to customers by listening to concern & answering questions. - Closing high value deals through expert and negotiation skills. - Support operations team with daily operational functions.
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Vodafone
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United Kingdom
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Telecommunications
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700 & Above Employee
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Customer Service Representative
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Mar 2013 - Jul 2014
- Received inbound calls from customers, providing information regarding service or products. - Handle difficult customers. - Tacking new orders and cancelling accounts. - Improved company customer service rating. - Received inbound calls from customers, providing information regarding service or products. - Handle difficult customers. - Tacking new orders and cancelling accounts. - Improved company customer service rating.
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TE data
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Egypt
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Technology, Information and Internet
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700 & Above Employee
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Sales Executive
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Sep 2012 - Feb 2013
- Dealing and offers with customers. - Handled daily customer meetings, sales calls, and account management tasks. - Make good relations with customers to expand customer base and enhance loyalty. - Received and processed customer agreements. - problem solving by create ticket and assigned to technical support. - Dealing and offers with customers. - Handled daily customer meetings, sales calls, and account management tasks. - Make good relations with customers to expand customer base and enhance loyalty. - Received and processed customer agreements. - problem solving by create ticket and assigned to technical support.
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Education
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Swiss School of Business and Management
Master of Business Administration - MBA, Business Administration and Management, General -
faculty of commerce egypt
Accounting and Finance