Senior Risk Management and Compliance Officer

• Mar 2022 - Present

Risk Manager

• Dec 2018 - Present

Responsibilities/Tasks:Review the debt to portfolio ratio in accordance to market rules and regulationsMonitor the daily implementation of margin maintenance proceduresDaily revaluation of client’s collateral at closing market priceProcedure for follow up with Account Officers for requesting additional Collateral from the clientsGenerate a separate reports for brokerage accounts under study on a dailyEscalate material issues to BRCC Committee where appropriate through the preparation of risk reportsProduction of regulatory reporting for Egyptian Financial Supervisory Authority and CBEData analysis and management in line with EFSA & CBE guidance.

Compliance and Risk Management Analyst

• Jan 2018 - Nov 2018

Margin Analyst

• Aug 2017 - Dec 2017

Responsibilities/Tasks:Assessing the clients’ portfolios daily to grant them limits in their margin trading accounts, considering their historical records and the market performance. Revising the list of eligible stocks based on the one issued by the Financial Regulatory Authority.Monitoring the daily margin percentage of the clients, the concentration ratio of the portfolios and their intraday trading. Reporting the daily activities, monthly and quarterly output.

Financial Analyst

• Apr 2017 - Jul 2017

Responsibilities/Tasks:Analyze sell-side securities ,Collect and evaluate statistical and financial data with respect to stocks under coverage with special focus on Egypt markets and conduct Equity reports. Scan the most important news globally and regionally that might have an effect on markets.Prepare market reports for financial markets (daily, weekly, and monthly).Use computer programs and tools including Word, Excel and E-views to apply financial models and different valuation techniques to reach a fair value and/or a price estimate to forecast the future performance of the companies under coverage.Maintain a large list of independent sources/contacts for information in preparation of analysis.Communicate with sales traders and colleagues within Research.

E-Trade & Customer Service Representative

• Sep 2016 - Mar 2017

*Responsibilities/Tasks:-Handle clients’ inquires/issues regarding the online trading system (inbound, outbound calls, emails and faxes)-assist clients in technical particulars of the online trading system and intraday prices screen and help the clients to figure out how to handle the electronic trading screen.-Ensure that the clients did all procedures of the electronic trading activation.-Create user names and passwords for newly activated clients and forget password issues.-Introduce Online Trading to new clients.-Reactivate inactive clients.-Place buy and sell orders.-Edit or cancel existing orders.-Provide technical support.-Conduct service and quality surveys via calls.-Receiving customers complaints/ suggestions/ feedback and direct it to the concerned parties.-Update clients’ data in the online trading system for all markets on a regular basis.

Branch Manager

• Nov 2014 - Jul 2016

Responsibilities1. Applying Fahd Optics Company policy. 2. Responsible for the branch Marketing duties 3. Products display. 4. Follow up the compotators activity in the same territory. 5. Follow customers complain & find solutions. 6. Promotion & branch activities. 7. Responsible for branch sales duties. 8. Responsible for the branch financial duties. 9. Responsible for the branch storage & stock follow. 10. Follow daily paper work. 11. Responsible for the branch technical work maintenance. 12. New employ training.

Sales Supervisor

• Nov 2013 - Oct 2014

Responsibilities:*Achieving the sales target. *Follow the sales cycle during contact with customer *Present the company's merchandise to customers*Greeting the customers and provide the excellence service and sincere advice to customers *Cooperate at arranging the shop displays *Participate at Ordering the spare parts and merchandise *Entering the sales data on the system and Keeping the business records * Make day and night screening for the merchandise

Indoor Sales Representative

• Oct 2012 - Nov 2013

Responsibilities*Greeting the customers and provide the excellence service and sincere advice to customers.*Present the company's merchandise to customers*Cooperate at arranging the shop displays. *Participate at Ordering the spare parts and merchandise. *Entering the sales data on the system. *Keeping the business records.

Customer service agent / project of TE Data Company

• May 2012 - Oct 2012

Responsibilities*collecting monthly bills, offer bills and make new contracts * handle customers face to face or by phone* solve problems and follow up him Responsibilities*collecting monthly bills, offer bills and make new contracts * handle customers face to face or by phone* solve problems and follow up him

Call Center agent / project of Etisalat Company

• Jan 2012 - Apr 2012

Responsibilities*Handle customers and solve their problems by phone *Give customers the Information they need Responsibilities*Handle customers and solve their problems by phone *Give customers the Information they need

Accountant

• Oct 2011 - Dec 2011

Responsibilities*Review money in Cash box every day *record the transactions in the general journal and the general ledger accounts *Review monthly bills Accurately and efficiently *operate cash registers *Operate bar code scanning equipment *Ensure that there is sufficient cash in the cash drawer *Maintain correct cash balances at cash registers *Sort, count and wrap coins and currency *Process payments made with cash, checks, credit cards, and debit cards *Process returns and exchanges*Be aware of all promotions and advertisements that affect product prices *Maintain a clean checkout area *Communicate company policies and procedures to customers *Gift wrap customer purchases as requested