Experience

Magrabi Hospitals & Centers

• Saudi Arabia
• Hospitals and Health Care
• 700 & Above Employee

• IT Specialist

  • Sep 2022 - Present

  Cairo, Egypt •Installing, and configuring windows server (2012-2016). • Install, and troubleshoot server Service (DNS – DHCP – AD) and Install and Configure different Applications for management console antivirus (Symantec-Kaspersky). • Design, Create, and Manage (VLAN) and Admin Cisco IP phones. • Technical support for different ver. (XP -7- 8 – 10) Installing. Backup. Troubleshooting. • Technical support printer and install and Configure fingerprints advice and some problems with… Show more •Installing, and configuring windows server (2012-2016). • Install, and troubleshoot server Service (DNS – DHCP – AD) and Install and Configure different Applications for management console antivirus (Symantec-Kaspersky). • Design, Create, and Manage (VLAN) and Admin Cisco IP phones. • Technical support for different ver. (XP -7- 8 – 10) Installing. Backup. Troubleshooting. • Technical support printer and install and Configure fingerprints advice and some problems with outlook mails and Installation of contact points. • Installing, configuring, and troubleshooting office 365. • Installing. Backup. Troubleshooting Control business applications HMIS & FMIS. •Supporting Service Desk Plus Show less



La Poire | Touristic Enterprises

• Egypt
• Food and Beverage Manufacturing
• 1 - 100 Employee

• IT Specialist

  • May 2021 - Sep 2022

  Cairo, Egypt ●Managing 40 Branches ● Installing, configuring windows server (2012-2016) . ● Installing, troubleshooting server Service’s (DNS – DHCP – AD) and Install Configure different Applications for management console antivirus (Symantec-Kaspersky) . ● Technical support for Windows different ver. (-7- 8 – 10) Installing, Backup and Troubleshooting . ● Technical support printer and install and Configure fingerprints advice and some problems about outlook mails and… Show more ●Managing 40 Branches ● Installing, configuring windows server (2012-2016) . ● Installing, troubleshooting server Service’s (DNS – DHCP – AD) and Install Configure different Applications for management console antivirus (Symantec-Kaspersky) . ● Technical support for Windows different ver. (-7- 8 – 10) Installing, Backup and Troubleshooting . ● Technical support printer and install and Configure fingerprints advice and some problems about outlook mails and Installation of contact points ● Installing, configuring, troubleshoot office 365 ● Technical support for Freebsd Unix operating system (low-level) ● Working Virtualization technology (VMware, Virtual box) Show less



Magrabi Hospitals & Centers

• Saudi Arabia
• Hospitals and Health Care
• 700 & Above Employee

• IT Specialist

  • Aug 2020 - May 2021

  Cairo, Egypt Installing, configuring windows server (2012-2016) . • Install, troubleshoot server Service’s (DNS – DHCP – AD) and Install Configure different Applications for management console antivirus (Symantec-Kaspersky) . • Design, Create, and Manage (VLAN) and Admin cisco IP phones . • Technical support for different ver. (XP -7- 8 – 10) Installing . Backup . Troubleshooting . • Technical support printer and install and Configure fingerprints advice and some problems about outlook… Show more Installing, configuring windows server (2012-2016) . • Install, troubleshoot server Service’s (DNS – DHCP – AD) and Install Configure different Applications for management console antivirus (Symantec-Kaspersky) . • Design, Create, and Manage (VLAN) and Admin cisco IP phones . • Technical support for different ver. (XP -7- 8 – 10) Installing . Backup . Troubleshooting . • Technical support printer and install and Configure fingerprints advice and some problems about outlook mails and Installation of contact points . • Installing, configuring, troubleshoot office 365 . • Installing . Backup . Troubleshooting Control business applications HMIS & FMIS . Show less



ExpoTech EG

• Information Technology Services Specialist

  • Nov 2018 - Aug 2020

  Cairo, Egypt My job description is responsible for the implementation , monitoring and maintenance of IT moreover solving technical problems such as computer systems , software , hardware as well as networks and servers , also installing programs and configure networks and database •Installing. Troubleshooting Control business applications Xlite & Range Center.



The Institution of Electronics and Telecommunication Engineers (IETE)

• India
• Higher Education
• 1 - 100 Employee

• IT Teaching Assistant

  • Jun 2017 - Dec 2017

  Cairo, Egypt Assist faculty or other instructional staff in postsecondary institutions by performing teaching or teaching-related duties, such as teaching lower level courses, developing teaching materials, preparing and giving examinations, and grading examinations or papers , Guide class discussions. Supervise laboratory work.



Vodafone

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Customer Service Representative

  • Nov 2016 - Feb 2017

  Cairo, Egypt Helping customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations.



Gulf Consulting Financial Company (GCF)

• Egypt
• Financial Services

• Information Technology Support Specialist

  • 2015 - 2015

  Cairo, Egypt monitor and maintain the computer systems and networks of an organization. You will be installing and configuring computer systems, diagnosing hardware and software faults and solving technical and applications problems, either over the phone or in person.