Experience

Global Airfreight International Pte Ltd

• Singapore
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Dangerous Goods Specialist

  • Jul 2021 - Present

  - Provide quotations for DG shipments - Handle Customer Service and Operations aspects for DG Airfreight shipments - Manage Vendors choices to maximise profits - Provide quotations for DG shipments - Handle Customer Service and Operations aspects for DG Airfreight shipments - Manage Vendors choices to maximise profits



DSV - Global Transport and Logistics

• Denmark
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Customer Service Executive, Sea Freight

  • Aug 2020 - Jul 2021

  -Responsible for a group of customers made up of Global Key Accounts, Key Accounts, SME and General Accounts -Preparation of profitability sheet ensuring that all cost and sell rates are indicated -Responsible for ensuring that no additional/hidden costs are incurred – any additional costs must be recorded in cost absorption sheet and approval obtained from Director, Sea Freight -Registration of shipments – shipment information entry into the forwarding system, on time and accurately -Update all systems (internal/external) with shipment data and other customer specific systems -Creation of Sea Freight forwarding documents, e.g. verify copy HBL, Finalized House Bill of Lading (HBL), Pickup Order, Delivery Note etc. -Filing of AMS/ACI/ISF where necessary -Close coordination and booking with carrier and hauler -Communicate all cargo related incidents to customer service/external brokerage house (short-shipment, damages, misrouted, missed vessel) -Verify suppliers’ and overseas offices’ invoices -Prepare and issue invoices to customers, handle all invoice disputes -Generate billing reports as per customers’ SOPs Show less



Procter & Gamble

• United States
• Manufacturing
• 700 & Above Employee

• Operations Data Analyst

  • May 2020 - Jul 2020

  Perform Spot Audit Follow-up on issue closure and first level issue resolution. Payment Reconciliation and Tracking files compilation. Invoice validation for I-Trade Vendors for approval Perform Spot Audit Follow-up on issue closure and first level issue resolution. Payment Reconciliation and Tracking files compilation. Invoice validation for I-Trade Vendors for approval



Brink's Global Services (BGS)

• United Kingdom
• Financial Services
• 100 - 200 Employee

• Customer Service Executive, Import/Export

  • Dec 2017 - Feb 2020

  · Processing of shipment documentation · Arrange booking with customer and airline/carrier · Coordinate import and export movement with overseas counterparts and partners · Provide and monitor pre-alerts · Troubleshooting with airline/carrier, if neccesary · Coordinate with operations team for shipment collection and delivery · POD and shipment upliftment report · Provide quotation for adhoc shipments · Assist Finance and Sales team for Airfreight pricing report · Consolidation planning · Tradnet declarant certified Show less



DHL Global Forwarding

• Germany
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Air Export Operations Coordinator

  • Jan 2014 - Dec 2017

  Process, handles and distributes shipping documents in shipping area · Perform booking and booking optimization according to internal guidelines as defined by product team · Ensures customer’s requirement are met and takes corrective and preventive report in an event of deviation from customer’s requirements · Ensures documents are completed and updated in timely and efficient manner according to the regulations and internal SOP. · Mentoring Management trainees · IATA Dangerous Goods certified till 13 Feb 2019 · Letter of Credit Airwaybill draft for customer’s review Show less



SDV Logistics

• Canada
• 1 - 100 Employee

• Oil and Gas Project, Intern

  • May 2010 - Aug 2010

  Handling Maersk Peregrino FPSO Project Handling Import Air/Ocean process of ship spares and equipment needed for the project. Process and arrange for Permit Declaration by appointed declarant and arrange delivery Daily reports. Handling Maersk Peregrino FPSO Project Handling Import Air/Ocean process of ship spares and equipment needed for the project. Process and arrange for Permit Declaration by appointed declarant and arrange delivery Daily reports.