Experience

elGrocer - Online Grocery Delivery

• United Arab Emirates
• Retail Groceries
• 100 - 200 Employee

• Business Development Manager

  • Jun 2022 - Present

  Lead the growth of retail partner business through leading issue resolution & identifying opportunities in collaboration with our partners and internal teams. • Build, lead & manage strong relationships with chain HQ & store teams. Business reviews and action plans executions on time. • Thorough data analysis using own expertise and with dashboard & BI teams to identify root causes of issues and opportunities. Effective and quick execution of action plans with cross functional teams. • Store setups enhancements to improve our customer delight & drive growth (in conjunction with Logistics where relevant). • Support logistics team with instore challenges & opportunities to improve efficiency & cost/order. • Support catalog team in driving availability, reducing OOS, and more efficient processes. • Support marketing partnerships team in co- funded/barter campaigns. • Evolve Account Management SOPS with Head of Marketplace. • Tablet & other 'store' asset management Identify new services for all/specific partners. Show less



Urbi

• United Arab Emirates
• IT System Data Services
• 1 - 100 Employee

• Key Account Manager

  • May 2020 - Mar 2022

  • Build and maintain strong, long-lasting client relationships. • Managed a balanced pipeline across assigned territory to achieve new business revenue growth and developing thorough understanding of key client’s needs and requirements. • Provide excellent service to our partners, ensuring any feedback is shared promptly to the team. • Delivering reports to department heads, management teams and boards of directors to provide insight into the overall efficiency of the client. • Responsible for hunting/prospecting and closing Businesses FOR restaurants/CAFES AND TRAVEL INDUSTRY at all levels. • Overseeing negotiations and ensures pricing, profitability, operation, contract, and on-boarding requirements are achieved. • Renewals of existing contracts by creating urgency and negotiating • Keep records of sales, revenue, invoices and activities through CRM. • Successfully achieved more than 120% of sales target. Show less



Global Village, Dubai

• Entertainment Providers
• 300 - 400 Employee

• Sales And Marketing Representative

  • Sep 2018 - Apr 2020

  • Establishing, developing and maintaining business relationships with current customers and prospective customers from HORECA , Travel & Tourism industry to generate new business for the organization’s products. • Make telephone calls and in-person visits and presentations to existing and prospective customers. • Developing clear and effective written proposals/ quotations for current and prospective customers. • Expedites the resolution of customer problems and complaints. • Coordinating sales effort with marketing, sales management, accounting and logistics. • Supplying management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services. • Participating in trade shows and conventions Show less



Mindset Events

• United Arab Emirates
• Events Services
• 1 - 100 Employee

• Event Coordinator

  • Jan 2016 - Jan 2018

  Supported major events, creating and maintaining effective relationships between appointed partners, sub-contractors and clients. Job responsibilities included (but not limited to) * Assess total costs of event purchases * Liaise with key company employees to determine their product and service needs * Identify and research potential new suppliers * Leading contract negotiations * Budget monitoring , control & reporting * Monitor business trends and product availability to pay the best price for company goods and services without sacrificing quality or delivery times * Planning and operational coordination * Supervision of delivery, installation & dismantling * Staff transfers * Volunteer Management & Training * Venue Management and reporting Show less



Ahlan laundry

• Executive Administrative Assistant

  • Aug 2015 - 2016

  * Coordinate executive communications, including taking calls, responding to emails and interfacing with clients * Prepare internal and external corporate documents for team members and industry partners * Schedule meetings and appointments and manage travel itineraries * Maintain an organized filing system of paper and electronic documents * Uphold a strict level of confidentiality * Develop and sustain a level of professionalism among staff and clientele * Coordinate executive communications, including taking calls, responding to emails and interfacing with clients * Prepare internal and external corporate documents for team members and industry partners * Schedule meetings and appointments and manage travel itineraries * Maintain an organized filing system of paper and electronic documents * Uphold a strict level of confidentiality * Develop and sustain a level of professionalism among staff and clientele



Standard Chartered Bank

• United Kingdom
• Banking
• 700 & Above Employee

• Field Officer

  • May 2014 - Jul 2014