Mohamed Essam El Din
Customer Service at MedNet International- Claim this Profile
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Topline Score
Bio
0
/5.0 / Based on 0 ratingsFilter reviews by:
Experience
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MedNet International
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United Kingdom
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Wholesale
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Customer Service
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2015 - Present
Manage large amounts of incoming calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships of trust through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Show less
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Education
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Ain Shams University
Faculty oF law