Experience

Jash Technical Services

• Saudi Arabia
• Facilities Services
• 200 - 300 Employee

• Soft Services Manager

  • May 2023 - Present



IKEA

• Netherlands
• Retail
• 700 & Above Employee

• Soft Services Manager

  • Sep 2020 - Present



EFS Facilities Services Group (EFS)

• United Arab Emirates
• Facilities Services
• 700 & Above Employee

• Facilites Specialist

  • Oct 2018 - Jun 2020

  Manage the daily activities of the Housekeeping department to include appropriate cleaning of all offices, concourses, seating areas, washrooms, restaurants, concession stands, suites, and all public spaces. Planning, organizing and directing team members to ensure the highest degree of guest satisfaction. Daily supervision of the housekeeping staff, including the day, event and post-event crews Daily supervision of the grounds keeping staff, including the day, event and post-event crews. Purchase, re-order and maintain housekeeping supplies and inventory Recruit, schedule and train all new housekeeping staff members. induct pre-event inspections of all rooms, concourses, clubs, seating areas and public areas prior gate opening for every event held at the Arena. Maintain the housekeeping budget, providing billing summaries and expenses for all pre and post events Uphold the highest standards of cleanliness, safety, and conduct. • Knowledge of some OSHA and some safety standards within Housekeeping department. Determines and maintains the department work schedule used to notify staff of upcoming events and ensure proper preparation and staffing for each event. Ensures the proper maintenance of all equipment; makes arrangements for repair and/or replacement of used and damaged equipment. Show less



Edrak Developments

• Egypt
• Consumer Services
• 1 - 100 Employee

• imaging & Services Coordinator

  • Nov 2014 - Oct 2018

  1.Periodic monitoring of the activities provided by the service providers (cleaning company, agriculture, Best control,waste Management). 2. Ensure that the state of operation of the fund is operating efficiently. 3. Responding to the requirements of the customers in a way that does not harm the general good of the company and does not contradict the operating manual. 4. Monitor the activities of customers and try to provide assistance when needed. 5. Control the customers and ensure the implementation of instructions for the fund and the absence of any irregularities. 6. Supervising and supervising the internal staff so as to ensure efficiency in the work. 7. Review attendance and day-to-day delivery of assertive service providers. 8. To carry out any additional or emergency work tasks within the limits of the terms of reference. 9. Preparation of a weekly report on the performance of service providers (cleaning company, agriculture, control). 10. Review the results of the business with the representatives of the service providers that the mall deals with. 11. Preparation of a monthly report on the status of operation, permits and activities funded Show less



Delicious Inc For Hotels & Tourism buildings

• Cairo

• Customer Service & Adminstrative Assistant

  • Jan 2010 - Jan 2014

  Escalate high-level complaints to the appropriate department, organize client meetings, process business letters, assist with developing promotional offers and marketing materials, and research potential clients . F&B Operator inventory , Filing System and Handle POS support the entire office in smaller companies and work with various department managers and staff . assist with the day-to-day operations of an office by doing tasks such as filing paperwork, answering phone calls, preparing documents for meetings, and managing the calendar of their supervisors Show less