Website Administrator & Social Media Specialist

• Mar 2016 - Present

Social Media Specialist & Website Editor

• Feb 2013 - Present

Website Administrator & Social Media Specialist

• Sep 2016 - Dec 2017

Training Coordinator & test admin

• 2012 - Jun 2015

 Assess training needs for new and existing employees.  Identify internal and external training programs to address competency gaps.  Partner with internal stakeholders regarding employee training needs.  Organize, develop or source training programs to meet specific training needs.  Liaise with subject matter experts regarding instructional design.  Develop training aids such as manuals and handbooks.  Inform employees about training options.  Map out training plans for individual employees.  Present training programs using recognized training techniques and tools.  Facilitate learning through a variety of delivery methods including classroom instruction, virtual training, on-the-job coaching.  Design and apply assessment tools to measure training effectiveness.  Track and report on training outcomes.  Provide feedback to program participants and management.  Evaluate and make recommendations on training material and methodology.  Maintain employee training records.  Handle logistics for training activities including venues and equipment.  Establish and maintain relationships with external training suppliers.  Coordinate off-site training activities for employees.  Manage training budget.  Manage and maintain in-house training facilities and equipment.  Keep current on training design and methodology. Show less

Circulation & Sales Coordinator

• Feb 2009 - Jan 2010

1- Supervising & handling work in the department. 2- Customer service:handling customers complains through phone calls & attendance, Follow up customer remarks & complains with the responsible supervisors . 3- Handling & follow up & update all files of the department (on software hard copies ) 4- Making monthly evaluation on a team of 5 members . 5- Making distributors salaries for the top management . 6- Responsible for filling & sending reports to the regional office . 7- Supervise & responsible for data entries within systems . Show less

Assistant Field Manager

• Dec 2007 - Sep 2009

1- Making reports and send it to head management. 2- Follow up with the supervisors. 3- Handling & follow up & update all files of the department (on software hard copies ) 4- Responsible for filling & sending reports to the regional office . 5- Supervise & responsible for data entries within systems . 1- Making reports and send it to head management. 2- Follow up with the supervisors. 3- Handling & follow up & update all files of the department (on software hard copies ) 4- Responsible for filling & sending reports to the regional office . 5- Supervise & responsible for data entries within systems .