Experience

Ajman Saray, a Luxury Collection Resort

• United Arab Emirates
• Hospitality
• 100 - 200 Employee

• Assistant Recreation Manager

  • Sep 2023 - Present



Fujairah Rotana Resort & Spa

• United Arab Emirates
• Hospitality
• 1 - 100 Employee

• Supervisor Recreation & Spa

  • May 2022 - Sep 2023



Casa Cook Hotels

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Recreation Supervisor

  • Jun 2019 - May 2021

  • Manages the operation of 37 swimming pools and 1,5km long beach • Assists with District special events as needed ( EL GOUNA FILM FISTIVAL ) • Develops, implements, monitors, evaluates, and supervises the operations of assigned recreation program areas and facility operations • Oversees and supervises the activities of subordinate staff and volunteers • selects, assigns, trains, directs, schedules, and monitors staff duties • evaluates employee performance and initiates disciplinary actions when needed • Responsible for the appropriate training of employees in assigned areas of responsibility • plans and conducts in-service training programs • monitors status of required licenses and certifications • structures the evaluation and professional development of program staff to ensure a high performing team • Conducts research to identify programs of value and interest to the guests • makes recommendations on new programs or modifications of existing programs to meet guest needs. • Works collaboratively with other departments • Prepares marketing materials, such as course descriptions, program brochures, and announcements • Develops, implements, and recommends effective maintenance and safety programs, procedures, and guidelines • conducts periodic inspections and ensures program facilities are properly maintained for optimal safety • Monitors inventory, orders supplies, maintains purchase records within current budget. • monitors and tracks expenditures and fees collected • Manages fee collection, accounting activities, and program registration in assigned areas • reviews records and files to ensure proper accounting and documentation consistent with District policies and procedures. • Always aware of guest satisfaction to deliver the perfect service experience to ensure high quality of service. • Performs other duties as assigned . Show less



Armed Forces Officers Club and Hotel

• United Arab Emirates
• Hospitality
• 500 - 600 Employee

• SWIMMING INSTRUCTOR & Pool Supervisor

  • Mar 2017 - Jun 2019

  Teaching swimming techniques, swimming strokes, and water safety rules to students with varying swimming abilities. Assisting more experienced swimmers to enhance their swimming abilities. Assessing the progress of students and adjusting teaching programs accordingly. Monitoring students to prevent accidents and injuries. Implementing ground rules for each swim session. Planning swimming lessons that take into account students' abilities and progressive development. Identifying incorrect swimming techniques and correcting students accordingly. Consistently complied with pool regulations and policies while encouraging staff to adhere to guidelines. Taught clients how to modify exercises appropriately to avoid injury. Counseled clients on proper nutrition and exercise habits. Arrived on time, prepared and attentive for every training appointment. Updated logs detailing weather conditions, treatments provided and incident information to keep management informed of activities. Patrolled pool areas to identify anyone in need of assistance and provide immediate care. Monitored swimming areas for signs of distress and immediately moved into action when emergencies occurred to alleviate potential injuries or fatalities. Kept equipment in good working order with frequent inspections and minor repairs. Contacted emergency personnel and provided aid while waiting for further assistance. Performed basic life support, including CPR to stabilize individuals prior to ambulance arrival. Show less



Azure Investment LLC

• United Arab Emirates
• Health, Wellness & Fitness
• 1 - 100 Employee

• Swim Instructor

  • Apr 2011 - Apr 2017

  To plan and deliver lessons ensuring adherence to the scheme of work and lesson plans Integration of our Learn to Swim programme reward schemes into your classes Ensure safe provision of all equipment and ensure it is used correctly Make sure safety standards are followed in sessions and undertake risk assessments Identify participants' abilities and encourage them to reach their full potential Plan and deliver sessions appropriate to the level of swimmer Provide explanations and demonstrate swimming techniques Correct faults in swimming techniques and identify ways to improve performance To be a positive role model, creating a positive and fun environment in which to motivate and encourage children and adults to participate in swimming Set ground rules for each session Evaluate sessions and give feedback Show less



Abu Dhabi Airports

• United Arab Emirates
• Airlines and Aviation
• 700 & Above Employee

• Passenger Relations Agent

  • Jan 2009 - Mar 2011

  - Responsible for check-in of the passengers & their baggage , handling transit as well as transfer passengers & their baggage . - responsible for assisting VIP passengers & other passengers with the special needs . - responsible for providing special handling to passengers of private aircraft & corporate jets . -responsible for lost & found or mishandle baggage . - responsible to ensure that all incoming flight are received / attended & all outgoing flights are boarded as per agreed standards . - responsible rto ensure smooyh processing of passengers with transfer connection as well as facilitate transit / transfer passengers with special needs . Show less