Network Support Specialist - Student

• Nov 2022 - Present

Intensive IT training to become proficient in networking and earn certifications such as CompTIA Network+, Security+, and CCNA (Certified Cisco Network Administrator).•Gain the core knowledge required for designing, configuring, and troubleshooting networks with the CompTIA Network+ course. Explore the theory and essential troubleshooting skills used in modern networking.•Knowledge of threats, attacks, vulnerabilities, technologies, tools, risk management, identity/access management, and general security concepts.•Learn how to install, operate, configure, and verify a basic IPv4 and IPv6 network, including configuring a Local Area Network (LAN) switch, an IP router, and wireless connectivity.

Notary Public

• Aug 2022 - Present

Server Administrator

• Jun 2020 - Nov 2022

 Maintain proficiency in all tools and databases, identify problems in the system and anticipate potential issues, and repair systems and software when necessary. Handle network configurations after hours and on weekends as well as create new user accounts and recover lost passwords to help keep data secure. Supervise configuration of local area network, wide area network, and corporate Internet system and educate end-users on relevant network protocols to minimize security breaches. Installs and supports hardware and software for desktops, servers, and printers and works closely with end-users to solve problems related to systems. Conduct in-depth network reviews and tightened up security policies to supervise access and prevent cyber threats. Deliver a high level of support and maintenance to hardware, software, and applications to maximizeperformance and reduce bottlenecks. Assist team members to deliver project requirements as well as develop solutions to meet deadlines Acknowledged for work ethic, commitment, and dedication to team members, clients, and consultants.

Automated Logistical Specialist

• Feb 2019 - Jun 2020

 Provided technical assistance by troubleshooting computers connected to an Army logistic communication system satellite. Promoted safe working conditions by monitoring safety procedures and equipment as well as beingresponsible for regular security, vulnerability, and anti-virus scans of 10 laptops. Developed, evaluated, monitored, and supervised logistics plans and programs, including war readiness materiel, deployment, employment, and support planning. Created maintenance work orders and reported equipment readiness and availability to managers every week. Received, issued, inventoried, inspected, stored, load/unloaded supplies and equipment for daily needs. Coordinated and communicated equipment dispatch schedules to stakeholders and supervisors. Generated reports on personnel and equipment availability storage space, relocation of materials, andwarehouse denials.