Experience

Sarrdesign

• Egypt
• Manufacturing
• 1 - 100 Employee

• Key Account Manager

  • Oct 2017 - Present

  • Contracting with new agents and distributors.• Following up new and old customers.• Train distributors with all the products and features of the company.• Explain the way customer service work and help them in the problems facing the consumer.• Monitoring and updating sales display areas.• Follow up the distributors' stock and get new orders.• Providing them with new offers.• Collection of checks related to debts.• Encourage sellers to sell company products and pay bonuses.



Fawry

• Supervisor

  • Nov 2015 - Present



Etisalat Misr

• Egypt
• Telecommunications
• 300 - 400 Employee

• Area Manager

  • Nov 2013 - Oct 2015

  • Manage channel day to day operation.• Support staff in providing periodical training that covers both technical and soft skills.• Manage channel day to day operation.• Ensure providing all Etisalat services and CS standers in all shops .• Ensure Staff and shop has Etisalat look & feel.• Achieve area points’ targets & Product mix from high value product.• Conduct monthly meetings to teams to communicate the monthly sales plan.• Maintain a good relation with the partners top Management.

• Sales Executive

  • Oct 2010 - Nov 2013

  • Achieving excellent sales volume by building a personal clientele base and increase sales and ensure efficiency• Monitoring and updating sales display areas & Stocking• Responsible for Train and coach the employees• Responding to customer complaints and comments, and offering advice to customers• Gathering market and competitors information’s• Following up on all customer needs and requests• Ensure high level of quality and accuracy in daily work• Using information technology to record sales figures and for data analysis and forward planning• Conduct employee performance reviews• Ensure a clean and safe work area• Reporting to top management• Touring the sales floor regularly, talking to customers and identifying or resolving urgent issues