Mohamed desouky MCP,MCIP

AX Team Leader at Egypt and Middel East Information Technology
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Contact Information
us****@****om
(386) 825-5501
Location
Egypt, EG
Languages
  • English Professional working proficiency
  • Arabic Full professional proficiency

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Credentials

  • MCITP (Microsoft Certified Information Technology Professional)
    Microsoft
    Aug, 2012
    - Nov, 2024
  • Microsoft Dynamics AX 2012 Financial.
    Microsoft Dynamics AX
  • Microsoft SQL Server 2005 Implementation & Maintenance
    Microsoft

Experience

    • Egypt
    • Information Technology & Services
    • 1 - 100 Employee
    • AX Team Leader
      • Apr 2016 - Present

      - Provide pre-sales support to internal sales personnel. - Present Microsoft Dynamics AX in front of both technical and non-technical audiences. - Team Leader, Implementing Financial, Trade and Logistic,Project management & Accounting and Enterprise asset management modules of AX.- Experience in Requirement gathering, analysis, Design and ERP implementation.- Analyzing the business activities and the current following processes - Creating Fit / Gap analysis sheets- Creating the required solution design documents (SDD) considering the as is & to be processes.- Proposing the customized solution and prepare the technical design document (TDD).- Conducting core and end user training.- Creating (UAT) User Acceptance Test Document and conducting the session to test the system. - Creating user manual and training document

    • Senior Application Consultant (Microsoft Dynamics Ax 2012)
      • Jan 2014 - Present

       Provide pre-sales support to internal sales personnel. Present Microsoft Dynamics AX in front of both technical and non-technical audiences. Analysis and identification of customer needs, objectives, and business requirements. Business Process Modeling. Dataflow Analysis. Gap Analysis & Features mapping. Developing and maintaining tailored solutions, hence, adapting software to customer needs, and business requirements. Creating user-oriented manuals. System documentation and solution Mapping  Conducting basic and key user training to end user and power user.  Facilitates knowledge transfer to the other Project team members. Plan, prioritize, lead & deliver project implementations and Prepare documentation of processes and customizations

    • Egypt
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Senior ERP Consultant (Microsoft Dynamics Ax 2012)
      • Jan 2012 - Dec 2013

       Analysis and identification of customer needs, objectives, and business requirements. Business Process Modeling. Dataflow Analysis. Gap Analysis & Features mapping. Developing and maintaining tailored solutions, hence, adapting software to customer needs, and business requirements. Creating user-oriented manuals. System documentation and solution Mapping  Conducting basic and key user training to end user and power user.  Facilitates knowledge transfer to the other Project team members. Plan, prioritize, lead & deliver project implementations and Prepare documentation of processes and customizations

    • Egypt
    • Software Development
    • 1 - 100 Employee
    • Senior Application Consultant
      • Nov 2005 - Dec 2011

       Assist customers with software faults/bugs and On-site and/or remote troubleshooting.  Backup, recovery, Administration and maintaining customer's database, controlling access permissions and privileges Implement Comsys account programs (General Ledger – Stock Control – Account Receivable – Account Payable – Cash –Fixed Assets - payroll and Attendances )  Responsible for designing test cases and test plans for system and trouble ticket system. Make replication on sites concern customers.  Follow up and monitoring the open ticket processes and the upgrade plan with the specialist, senior specialist and consultants. Support provisioning, installation/configuration, operation, maintenance of systems hardware and software and related infrastructure, Database server. Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups. Plan, coordinate, and implement network security measures in order to protect data, software, and hardware. Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes. Lead, train and support the work of other staff engaged in similar functions.

    • Egypt
    • Software Development
    • 1 - 100 Employee
    • Application Consultant
      • Jan 2004 - Oct 2005

       Implement Advac systems account programs (General Ledger – Stock Control – Account Receivable – Account Payable – Cash –Fixed Assets - payroll and Attendances )  Responsible in supporting end users on technical related issue such as networking, hardware & software and operating issues related to Systems and Infrastructure. Administration and maintaining customer's database, troubleshooting, testing case. Making a demo for(Stock Control –Payroll-General Ledger-Fixed assets)

Education

  • High Scool
    High School, very good
    1994 - 1996

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