Presales Consultant AIOPs, MEA

• Feb 2022 - Present

Cloud Architect

• Jun 2020 - Feb 2022

Senior Consultant

• Dec 2019 - Jun 2020

- Leading and building VMware team for Redington's Gulf consultancy arm - Design, Implement and Support VMware, Nutanix and Veeam Products - Provide consultation for our key customers and new customers for the VMware’s Build, Run, Operate, Connect and Protect Portfolio - Conducting coherent analysis of customer environment and requirements in order to propose the best fit solution design. - Conducting customers’ POC for VMware, Veeam and Nutanix products. - Working closely with the sales team to build and fulfill their Pipelines. - Working closely with the distribution team to respond to services leads from partners and channels. - Holding C level Business meetings to discuss TCOs and ROIs and to illustrate business outcomes for out solution offerings. - Working closely with our vendors on existing opportunities and discussing vendor strategy and how that can be adopted in Citrus Consulting (VMware, Nutanix and Veeam) - Handling and responding to customers’ RFPs and RFQs Show less

Solutions Architect

• Jan 2018 - Nov 2019

- Provide consultation for our key customers and new customers for the latest Virtualization, Cloud, EUC and EMM technologies and their value to their businesses- Conducting coherent analysis of customer environment and requirements in order to propose the best fit solution design. - Working closely with the sales team to build and fulfill their Pipelines. - Holding C level Business meetings to show solution values.- Working closely with our vendors on existing opportunities and discussing vendor strategy and how that can be adopted in Nile.Com (Microsoft, VMware and Nutanix)- Handling and responding to customers’ RFPs and RFQs- Conducting customers’ POC for Microsoft M365 and Intune, VMware EUC (Horizon and AirWatch), Citrix VDI and Nutanix Hyperconverged.- Provide products comparisons and licensing analysis for proposed solutions and their competitions.- Design, Implement, Configure and Support VMware Products, AirWatch, Office 365, Azure Active Directory and Microsoft products- Managing Projects delivery for UAE customers with our Enterprise level customers Show less

Infrastructure and Cloud Consultant

• Jan 2016 - Dec 2018

- Post-sales activities, professional Services and Technical Project management projects for Microsoft, VMware, Nutanix and Citrix products- Design, Implement, Configure and Support VMware Products, AirWatch, Office 365, Azure Active Directory and Microsoft products- Proposing and architecting Infrastructure, Cloud and EMM solutions in addition to writing Low-Level Design and High-Level Design documents for Proposed Solutions.

Senior Cloud and Infrastructure Engineer

• Jan 2015 - Jan 2016

Managing and supporting Du Cloud for business which provides IaaS and DRaaS. Job responsibilities: • Supporting and Implementing Citrix Xenservers 6.1, 6.2 and 6.5 • Supporting EMC Storage (VNX and VNXe) • Supporting and Implementing Citrix Cloud platform (Apatche CloudStack) and Citrix Business Portal • Supporting and Implementing MS Hyper-v • Supporting CISCO UCS. • Monitoring infrastructure using Nagios • Supporting Citrix Netscaler Projects: • End to end Infrastructure Upgrade (Xenservers, Cloud Platform, CISCO MDS Switches, VNXe and VNX storage, CISCO UCS) • Integrating MS Hyper-v under Citrix Cloud platform (The First and the Only in the Middle East) • Setup Monitoring for the complete Infrastructure using OPSview Nagios and Zenoss. • Disaster Recovery as a Service (DRaaS). Show less

Infrastructure Engineer

• May 2013 - Jan 2015

Supporting, Implementing and patching the following technologies for Orange’s enterprise customers:- VMware vCenter Servers, SRM, vCloud Director and ESXi Hypervisors - Microsoft Active Directory, DNS and Cluster Services- Redhat Enterprise Linux and CentOS- HP Proliant, CISCO UCS, DELL and IBM server management and support- Developing basic shell, power shell and cmd scripts to automate frequent tasks Furthermore, I was assigned the following team activities:- L1 and New comers training program- Queue management - Agreeing new processes with the management and delivering it to the team. Show less

Application Support Specialist

• Feb 2012 - May 2013

Job Title: Application Support SpecialistWorking as a second level of support for the clarify CRM application.Projects: -Developing Geocoding program: using Google Maps API do site geocoding for all clarify addresses (Highly requested by business – Accredited as the Excellent achiever for this project). -RUDA: Developing android application for field engineers to use it remotely. -Citrix servers upgrade: On behalf of my team I have the responsibility to cooperate with business to guarantee smooth transition upgrading citrix xenapp servers. -Clarify SSO: Representing CAS team in the project of migrating clarify access to Mytools, part of conquest 2015. -Clarify Employee Management Portal: Participated in the tool by developing new functions to be handled by ITHD. Show less

IT Helpdesk Support Engineer

• Mar 2011 - Feb 2012

Job Title: IT Technical Support EngineerAdditional tasks:- IT Monitoring Project : Monitoring different applications and servers- IT Office POD Project : Advanced Trouble shooting and Developing Solutions- New Comers Training program.