• May 2022 - Present

1. Enhance the BNMB image through pro-active customer-driven servicing of their needs in support of the goal of exceeding customer expectation.2. Supervise the client’s area.3. Authorizing inward & outward clearing.4. Checking the general accounts at the end of the day.5. Attends and resolves all customer problems at the branch to ensure customer satisfaction.6. Cross-sell products to customers and leverage on existing customer base to improve profitability while driving customer retention.7. Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required.8. Build and maintain strong and effective relationship with branch customers to achieve goals/objectives.9. Act as the second point of contact for customers, especially for new customers.10. Perform certain customer related tasks such as approving customer data maintenance.11. Coordinate with tellers and branch operations staff “as needed” to ensure smooth operations, and timely and friendly service delivery.12. Refer to the Branch Manager for any unresolved issues.13. Authorizing trade finance transaction.14. Other duties as assigned. Show less

• Mar 2022 - May 2022

Providing banking services to UNHCR Office

• May 2021 - Mar 2022

Providing banking services to wfp office

• Mar 2021 - May 2021

• Dec 2019 - Mar 2021

Support the development and implementation of HR initiatives and systems. HR functions (pay & benefits, recruitment, training & development etc.).Problem-solving.recruiting, training and developing staff.organising staff training sessions and activities.Works closely with management and employees to improve work relationships,

• Jan 2017 - Dec 2019

Bank Service

• Sep 2014 - Jan 2017

 Investment Department Microfinance Department Customer Service Department Financial & Administration Department Follow up & Collection Department Credit Department

• Sep 2012 - Sep 2014

Microfinance services

Assistant

• Jan 2011 - Mar 2012