Experience

Sphere Consulting (SCIS)

• Egypt
• IT Services and IT Consulting
• 1 - 100 Employee

• CEO

  • Jan 2016 - Present

• MEA Sales director

  • Jan 2013 - Dec 2015

• Director Of Sales

  • May 2010 - Jan 2013



Networks Valley

• Software Development
• 1 - 100 Employee

• SLA & Presales Manager

  • Apr 2009 - Apr 2010

  -Primarily engaged in a presales technical consultancy role, the consultant will provide technical assistance and guidance during the pre-sales process by identifying customers technical and business requirements-Designing a solution, consulting with technical teams about capabilities, and supporting business sales teams and all other stakeholders on proposal activities-Attend meetings with potential Clients to determine technical and business requirements and ensuring that all necessary information is collated prior to producing a solution -Provide technical solutions in a professional manner and to agreed time frames -Create and confidently deliver technical presentations internally and externally -Work with Professional Services Department to feedback on issues captured during a demo/presentation with current products and propose enhancements-Build productive relationships internally and externally (cross departmental), fostering teamwork by keeping colleagues updated on activities-Understand business drivers and risks involved to the customer as well as Sell technical solutions to the customer with professionalism and enthusiasm -Provide accurate and timely management information, to include - activity reports, bid reviews, project forecasts, KPI’s -Adhere to the Company’s Quality and Business Processes-Preparing a Service Prospectus. The Service Level Manager compiles a service prospectus for the Management & Maintenance team.-Preparing a Service Level Agreement. The Service Level Manager prepares the Service Level Agreement for the relevant client, which must then be subjected to a legal check. -Preparation of monthly report. The Service Level Manager compiles a monthly report stating the extent to which targets in the Service Level Agreement have and will be met, as well as the necessary steering measures. Show less

• Presales Manager

  • Apr 2008 - Apr 2010

  -Primarily engaged in a presales technical consultancy role, the consultant will provide technical assistance and guidance during the pre-sales process by identifying customers technical and business requirements-Designing a solution, consulting with technical teams about capabilities, and supporting business sales teams and all other stakeholders on proposal activities-Attend meetings with potential Clients to determine technical and business requirements and ensuring that all necessary information is collated prior to producing a solution -Provide technical solutions in a professional manner and to agreed time frames -Create and confidently deliver technical presentations internally and externally -Work with Professional Services Department to feedback on issues captured during a demo/presentation with current products and propose enhancements-Build productive relationships internally and externally (cross departmental), fostering teamwork by keeping colleagues updated on activities-Understand business drivers and risks involved to the customer as well as Sell technical solutions to the customer with professionalism and enthusiasm -Provide accurate and timely management information, to include - activity reports, bid reviews, project forecasts, KPI’s -Adhere to the Company’s Quality and Business Processes Show less

• Project Manager

  • Apr 2007 - Apr 2008

  -Provide input into strategic planning and asset creation processes-Develops review schedules, audits and acceptance tests for each phase of a project-Prepares and presents oral and/or written reports and project presentations as well as supervises quality of technical documents-Organizes and conducts regular project team meetings-Organizes, coordinates and aligns the duties among team members, internal and with the customer-Works with appropriate customers to identify the roles of project team members, project reporting structures and frequency of interaction and any training requirements that may be needed for a team member to complete a project-Defines the responsibilities of parties involved in the project including customers, management, project team, vendors and others affected by the project-Maintains effective communication and working relationships with customers and project team members-Identify key unforeseen risks and mitigation strategies that may impact the success of the project Show less

• Senior SCM Consultant

  • Apr 2005 - Apr 2007

  •Supporting customers through all phases of the implementation project lifecycle, including post production optimization activities. •Supporting the execution, controlling and closing of successful projects on-time and on budget through completion of project delivery tasks assigned by project managers relative to an approved project plan and agreed upon delivery timeframe. •Running workshop sessions analyzing client requirements and recommending future state process and solution design. •Leading, facilitating and consulting on SCM Modules best practices. •Meet or exceed expectations for billable utilization targets, internal project PMO deliverables, customer satisfaction and professional development goals/training plans. •Continually develop deep SCM functional knowledge to enable the development of innovative solutions or workarounds to solution gaps by leveraging existing functionality. •Upkeep of projects documentation. •Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. •Exercises judgment within defined procedures and practices to determine appropriate action. •Works with technical Project Managers •Presenting solutions to small and large audiences. Show less



Lockneed Martin

• Logistics Manager

  • Dec 2003 - Mar 2005

  -Responsible for overseeing the inventory management process, defining departmental strategies for appropriate inventory levels, eliminating obsolete and off-spec material, and reduce aging material-Develop methods and procedures for scheduling of raw materials from suppliers to support manufacturing in achieving customer demand and minimizing cost impacts-Create, manage and achieve the overall logistics and customer service department budgets -Ensure Logistics Department complies with quality requirements-Participate in personnel development at all levels through talent acquisition, performance management, providing opportunity for high performers, education, communication, expectation setting, and self actualization -Ensure Company is in compliance with laws and regulations regarding transportation.Resolve any legal issues pertaining to transportation/distribution Show less

• Logistics Management Specialist

  • Nov 2001 - Dec 2003

  -Maintaining the equipment cache in an appropriate state of readiness for immediate deployment. -Procuring items on site through coordination with Technical Team Manager. -Maintaining appropriate records and reports. -Adhering to all safety procedures.-Performing additional tasks or duties as assigned during a mission. -Accountability, maintenance, and minor repairs for all issued equipment. -Processing propositioned purchase orders on file for execution upon assigned activation. Show less



Egtcon

• Logistics Coordinator

  • Aug 2001 - Nov 2001

  -ensure that quality assurance checks are completed and maintained. -monitoring deliveries, ensuring customer satisfaction and maintaining accurate logs of all transportation and goods. -Liaises with custom brokers for updated reporting procedures and valuations. -Expedites all critical orders with local subcontract vendors. -ensure that quality assurance checks are completed and maintained. -monitoring deliveries, ensuring customer satisfaction and maintaining accurate logs of all transportation and goods. -Liaises with custom brokers for updated reporting procedures and valuations. -Expedites all critical orders with local subcontract vendors.