e-Transformation Advisor

• Sep 2022 - Present

Chief of Government System Development

• May 2018 - Dec 2022

- Work with the IGA Senior Management, and team to facilitate short and long-term strategic plans.- Identify and address development issues that affect the well-being and efficacy of the development team.- Ensure that the development is executed with IGA's values, vision, and mission.- Manage the operations development function efficiently, and oversee development activities in coordination with staff.- Maintain accountability and ensure compliance with all regulations and laws, as well as the code of ethics for IGA. Show less

Chief, Service Delivery

• May 2012 - May 2018

• Manage the end to end development of eServices which are published on the Bahrain.bh portal.• Directs, monitors, e-services & team and provides the necessary actions & coordination between activities.• Project Planning • Tackling the Project Risk and Issues• Maintains appropriate communications within an area of responsibility.• Keeps team & Ministries informed about the plans and progress.• Execution of eGovernemnt Strategy

Project Manager & Head of Quality Assurance

• Apr 2004 - May 2012

• Manage the IT Quality and ensure that IT components within the Ministry conform to IT industry standards in terms of quality, security, software safety and contingency planning. Ensure integrity of IT operations and that any changes impact causes minimum business disruption. • Manage the development of the Project Charter, the WBS, the Project Execution Plan (PEP), and the Work Package Plans, and submit them for approval • Manage the execution of the PEP, and ensure that the scope, schedule and cost are appropriately managed • Manage the production of the deliverables by the Consultant , in coordination with the Core Management Team (CMT), and the implementation by the PMCT • Manage progress according to the approved project schedule, and issue variance reports where necessary • Manage the project change control process. • Manage risks and issues according to the Risks and Issues Management Process, including escalation as and when required • Manage the Project Communications including reporting on the project status to various stakeholders • Liaise between the various project teams, groups, and stakeholders Show less

System Analyast

• Sep 2003 - Mar 2004

Key Roles & Responsibilities : • Manage and maintain the current IT Infrastructure (system and communication). Example: W2K, MS SQL Server, Exchange, IIS, Internet Hosting, Symantec, and Trucks System • Evaluate and maintain the Backup Strategy. • Monitor, evaluate, and adjust user authentication, permissions, and name records for internal and external systems. • Study and analyze, and evaluates system factors. • analyze operations; evaluating program feasibility • Develop some Visual Basic modules to support the consumer finance system. • Develope some crystal reports. • Evaluate and documented the consumer finance system Show less

Professional Service Group

• 2000 - 2004

Key Roles & Responsibilities as Technical Consultant: • Implemented the whole DocSafe system for customers including implementing Storage servers, Database servers and customizing settings of DocSafe according to customer needs. • Training end-users to use DocSafe system as well as training database and system administrators to administer and maintain the entire system. • Provide support and technical solutions for customers Key Roles & Responsibilities as QA Engineer: • Test the system with archiving documents covering highly complicated creation of document classes, verify the proper data transfer and storage, Database management, Optical Volume management, Sensitive Security issue verifications, Load Testing and Performance testing, Releasing of various Docsafe versions, trouble shooting of various issues like arabization problem, Database bilingual issues,IIS and MTS related problems etc. • Assist in developing DocsafeWeb (Web version of Docsafe) in DCOM technology (MTS Components) so that the Separate thorough testing of these components are also part of QA. • Ensure that Docsafe is running in a various platform like Windows NT 4.0, Windows 2000 and supports various database like SQL 2000 and ORACLE. This provided me with a wealth of experience in Enterprise Solution Management. Show less