Experience

MAKANAK Office Space

• Egypt
• Facilities Services
• 1 - 100 Employee

• • Feb 2023 - Present

• • Nov 2019 - Present

  Coordinate activities throughout the company to ensure efficiency and maintain compliance with company policySupervise members of the administrative staff, equally dividing responsibilities to improve performanceManage agendas, travel plans and appointments for upper managementManage emails, letters, packages, phone calls and other forms of correspondenceSupport bookkeeping and budgeting procedures for the companyCreate and update databases and records for financial information, personnel and other dataTrack and replace office supplies as necessary to avoid interruptions in standard front office proceduresSubmit reports and prepare proposals and presentations as neededAssist colleagues whenever there is an opportunity to do so Show less



Vodafone

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Telesales Specialist

  • Apr 2018 - Oct 2019

  Calling existing and potential customers to persuade them to purchase company products and services. Accurately recording details of customers’ purchase orders. Processing all customer purchases accordingly. Generating promising leads for the outside sales team to pursue. Managing customer accounts by ensuring that existing customers remain satisfied with company products and services. Developing and sustaining solid relationships with customers to encourage repeat business. Using sales scripts proffered by the company to drive sales and respond to customer rejections. Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences. Continually meeting or exceeding daily and monthly targets with respect to call volume and sales. Show less