Mohamed Al Qadi
Mall Coordinator at First Arabian Hotels and Resorts Company SAE- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
الإنجليزية -
Topline Score
Bio
Credentials
-
Professional Certificate in Legal and UN Translation
American University in CairoJan, 2007- Nov, 2024
Experience
-
First Arabian Hotels and Resorts Company SAE
-
IT Services and IT Consulting
-
1 - 100 Employee
-
Mall Coordinator
-
Apr 2013 - Present
- Monitor mall Information desk, doormen, and H.K Dept. are in sufficient number according to schedule - Deal with HR to enter all vacations, misconducts and overtime into HITS program. - Prepare the schedules of information desk, doorman, and H.K on bimonthly basis. Set vacations asked by staff without prejudice to vacation Balance. - Prepare monthly report about all kinds of vacations( emergency, annual and public vacation) taken by the staff. - Monitor mall cleanness to ensure compliance with First Mall standard. - Ensure that O&M maintenance requests are done in a reasonable time and in an appropriate manner. - Ensure that shops are abiding by O&M order in regards of safety and security issue. - Monitor shop construction or renovation phase are in compliance with the tenant manual in coordination with O&M department. - Ensure the highest level of guest & tenant satisfaction by providing within FAHR standards quality guest services. - Ensure emergency procedures are practiced and enforced to provide for the security and safety of guests and employees. - Identify future potential employees and participates in the development of their training plans. - Monitor applicable laws and regulations, including Health and Safety and ensures compliance. - Establish and maintains effective employee relations including open communication with all employees. - Performs related duties and special projects as assigned. Show less
-
-
-
First Arabian Company for Hotels & Resorts
-
Four Seasons Hotel at the First Residence
-
Information Desk Attendant
-
Apr 2010 - Present
- Give all kinds of information to guests inside and outside Hotel. - Receive and transfer phone calls during one shift to appropriate channels. Inform the appropriate division about maintenance. - Release and supervise Operation & Maintenance requests of the stores and management. - Handle Lost & Found items and forms carefully till handed it over to the guest. - Deal with customer complaints and refer dissatisfied customers to the manager. - Follow the accountants of Kids @ Play store and make inventory. Show less
-
-
-
E
-
Dokki
-
English Teacher
-
Sep 2008 - Apr 2010
- Teach Primary and Preparatory Stage. - Manage teaching resources to facilitate best possible teaching. - Organise and manage extra-curricular activities to satisfy different requirements. - Liaise with students, parents, colleagues and teaching authorities. - Utilise tailored teaching methods to satisfy different requirements. - Identify students’ strengths and weaknesses - Teach Primary and Preparatory Stage. - Manage teaching resources to facilitate best possible teaching. - Organise and manage extra-curricular activities to satisfy different requirements. - Liaise with students, parents, colleagues and teaching authorities. - Utilise tailored teaching methods to satisfy different requirements. - Identify students’ strengths and weaknesses
-
-
Education
-
2001 - 2005
Helwan University Cairo
Bachelor of Arts (BA), English Department
Community
