Experience

Jazeera Airways

• Kuwait
• Airlines and Aviation
• 700 & Above Employee

• Flight Attendant

  • May 2019 - Present

  • Ensures timely attendance, proper grooming, fitness and legality of self for the assigned flights. Attends “Briefing” to ensure acknowledgement of flight details, distribution of roles, targets, security checks, boarding, etc. • Instructs passengers on safety procedures to be followed ensuring their safety and comfort at all times • Administers first aid to passengers where necessary. • Informs Cabin Supervisor, Flight Crew and Captain, as appropriate, with any irregularities and malfunctions promptly. • Welcomes passengers and assists in their boarding formalities. • Carries out pre-flight checks to ensure sufficient supplies, emergency equipment, catering equipment and other specified equipment prior to take off; provides report for any deficiencies to Cabin Supervisor and/or Captain as appropriate. • Contributes to team effort by accomplishing related results and achieving allocated sales targets and objectives Show less



Meatchops

• Kuwait
• Manufacturing
• 1 - 100 Employee

• Marketing manager, Customer service manager

  • Oct 2017 - Apr 2019

  Responsibilities: • Managing all marketing for the company and activities within the marketing department. • Responsible and delegate to solve all our brands trammels which is related to business development. • Be involved in stock control and management. • Developing and creating Service Standards and Sequence of Service. • Being responsible for processing cash and card payment. • Answering queries from customers. • Receiving and storing the delivery of large amounts of stock. • In Charge of Weekly Schedule. • Responsible for customers satisfaction • Maintaining and following the opening and closing procedures • Sending financial reports to the top Management at the end of the day • Managing and developing Delivery Center • In charge to liaise with marketing agency to create delivery Packaging • In charge of market research to get best prices Show less



Taw9eel - Warsha.com

• Kuwait

• Call Center agent, Operations Officer, Customer Service representative

  • Jan 2017 - Sep 2017

  • Managing large amounts of inbound and outbound calls in a timely manner. • Following call center “scripts” when handling different topics. • Identifying customers’ needs, clarify information, research every issue and providing solutions. • Ensure that operational activities are executed within timeline. • Provide guidance to staff in resolving operational issues and problems • Ensure resource assignment, work allocation, training development and performance assessment are completed in timely manner. • Provide excellent customer service in order to build and maintain strong relationship with customers. Show less



PC House

• Egypt

• Senior Technical assistant

  • Dec 2014 - Sep 2016

  Responsibilities: • Troubleshooting software & Hardware problems and solve it. • Installing & troubleshooting windows and mac applications. • Perform installation, diagnosis and repair of all computers and laptops. • Reballing BGA , GPU , All Kind Of Chipsets • Be involved in stock control and management. • Being responsible for processing cash and card payment. • Answering queries from customers. • Receiving and storing the delivery of large amounts of stock. Show less



Itqan Holding

• Qatar

• Document Controller

  • May 2014 - Oct 2014

  Responsibilities: • Manage and track company documents. • Scan, image, organize and maintain documents. • Copying, scanning and storing documents. • Checking for accuracy and editing files, like contracts. • Review and update technical documents. • Create templates for future use. • Retrieve files as requested by employees and clients. • Manage the flow of documentation within the organization. Responsibilities: • Manage and track company documents. • Scan, image, organize and maintain documents. • Copying, scanning and storing documents. • Checking for accuracy and editing files, like contracts. • Review and update technical documents. • Create templates for future use. • Retrieve files as requested by employees and clients. • Manage the flow of documentation within the organization.



PC House

• Egypt

• Senior Technical Assistant

  • Sep 2010 - Sep 2013

  Responsibilities: • Troubleshooting software & Hardware problems and solve it. • Installing & troubleshooting windows and mac applications. • Perform installation, diagnosis and repair of all computers and laptops. • Reballing BGA , GPU , All Kind Of Chipsets • Be involved in stock control and management. • Being responsible for processing cash and card payment. • Answering queries from customers. • Receiving and storing the delivery of large amounts of stock. Show less



Skynet

• Egypt

• Junior Technical assistant

  • Oct 2008 - Apr 2010

  Responsibilities: • Troubleshooting software & Hardware problems and solve it. • Installing & troubleshooting windows and mac applications. • Perform installation, diagnosis and repair of all computers and laptops. • Reballing BGA , GPU , All Kind Of Chipsets • Be involved in stock control and management. • Being responsible for processing cash and card payment. • Answering queries from customers. • Receiving and storing the delivery of large amounts of stock. Show less



Laptop House

• Egypt

• Junior Technical assistant

  • Feb 2006 - May 2008

  Responsibilities: • Troubleshooting software & Hardware problems and solve it. • Installing & troubleshooting windows and mac applications. • Be involved in stock control and management. • Being responsible for processing cash and card payment. • Answering queries from customers. • Receiving and storing the delivery of large amounts of stock. Responsibilities: • Troubleshooting software & Hardware problems and solve it. • Installing & troubleshooting windows and mac applications. • Be involved in stock control and management. • Being responsible for processing cash and card payment. • Answering queries from customers. • Receiving and storing the delivery of large amounts of stock.