Experience

Harding

• United Kingdom
• Retail
• 400 - 500 Employee

• Retail Shops Manager

  • May 2023 - Present

  Successfully implement all sales and promotional events. • Responsible for training and developing staff in line with cruise line & Harding Brothers procedures. • Create and implement advertising, marketing and promotional activities. • Build effective relations with on board departments to aid business development. • Meets and exceeds KPI goals. • Prepare and submit relevant paperwork / reports / counts / orders in a timely and accurate manner. • Ensure retail departments and store rooms are maintained to Harding Brothers visual merchandising and housekeeping standards. • Plan, implement and manage scheduled cycle counts and stock takes. • Co-ordinate Trunk Show events. • Full knowledge and able to train on the POS system. • Accurately track, report and maintain shrinkage levels within company guidelines and targets. • Positively motivate sales team to achieve and exceed sales and customer service targets. • Provide training and coaching to all levels of sales team. • Oversee and ensure all performance related documentation and its delivery on a timely basis. • Effectively manage workload, prioritize and delegate accordingly. • Communicate professionally and knowledgably with all Head Office staff. Show less



MANGO

• Spain
• Retail Apparel and Fashion
• 700 & Above Employee

• Retail Store Manager

  • Mar 2022 - Apr 2023

  -prepare and guide the opening of the first store on all aspects (product order, site, recruitment, advertising , and communication with the brand's headquarters, etc.). -Managing the budget for advertising and promotional items -Researching and analyzing consumer behavior, market trends and competitor activity. -Establishing budgets, performance specifications and sales estimates. -Developing and implementing strategies that resonate with the target market. -applies the visual merchandising standards of the brand and the season. -create and manage a team and train them on all aspects of the brand -train and develop potentials to manage the second store -prepare and guide the opening of the second store on all aspects Show less



Zara

• Manager Strategy Operations

  • Sep 2021 - Feb 2022

  -Successfully led all daily operational aspects in all departments.-Managed and evaluated workflow and productivity, making changes where necessary.-Developed and implemented performance standards and procedural changes to drive producivity and quality.-Effectively directed and oversaw staff, designing schedules to meet the needs of the department as well as the needs of employees.-Managed all aspects of store opertions, including organisation, maintenance and purchasing functions. Show less

• 2nd store manager

  • Jan 2021 - Aug 2021

  -Ensure customer need are met, complaints are resolved and service is quick and efficients.-Interviewed job candidates and make staffing decisions based upon store need, experience and skills.-Reported to district manager regarding all store and staff issues, financial goals and sales.-Creat work schedules according to sales volume and number of employees.

• Kids manager

  • Sep 2020 - Dec 2020

  -Identified and maximized sales opportunities, and increased customer retention rates.-Worked to ensure a neat and attractive sales environment, and assisted in the setup of visual displays.-Helped to increase customer return rates by providing excellent customer service at all times.



LC Waikiki

• Türkiye
• Retail
• 700 & Above Employee

• Directeur

  • Nov 2019 - Aug 2020

• Directeur

  • Dec 2018 - Oct 2019

• Directeur adjoint

  • Sep 2018 - Dec 2018

• Manager

  • Apr 2018 - Aug 2018

• Assistant

  • Nov 2017 - Mar 2018

• Manager Warehouse

  • Mar 2017 - Feb 2018



LIGHTING HOUSE

• 1 - 100 Employee

• technicien

  • Feb 2016 - Jun 2016