Experience

GRAND ROYAL HOTEL

• Poland
• Hospitality
• 1 - 100 Employee

• IT Engineer

  • Jan 2014 - Present

  • Administrator network. • Dealing with DVR Cam server more than100 Cams • Providing Help Desk support for user's network. • Maintenance of more than 100 PC's monthly. • Maintenance of hp laser printers & scanners such as 4v, 6l, 5l, 1100 etc. & generic 19BW-3 & 36BW-4. • Management " IT sales items" Business Center • Dealing with INHOVA SYSTEM Doors Electronic • installing and setting up yahoo mails in outlook server • Administrator network. • Dealing with DVR Cam server more than100 Cams • Providing Help Desk support for user's network. • Maintenance of more than 100 PC's monthly. • Maintenance of hp laser printers & scanners such as 4v, 6l, 5l, 1100 etc. & generic 19BW-3 & 36BW-4. • Management " IT sales items" Business Center • Dealing with INHOVA SYSTEM Doors Electronic • installing and setting up yahoo mails in outlook server



ALEX. CANDLES

• France
• IT Services and IT Consulting

• IT Engineer

  • Apr 2012 - Dec 2013

  • Administrator Data Base. • Providing Help Desk support for more than 50 users' network. • Maintenance of more than 100 PC's monthly. • Maintenance of hp laser printers such as 4v, 6l, 5l, 1100 etc. • Dealing with DVR Cam server • Administrator Data Base. • Providing Help Desk support for more than 50 users' network. • Maintenance of more than 100 PC's monthly. • Maintenance of hp laser printers such as 4v, 6l, 5l, 1100 etc. • Dealing with DVR Cam server



Company (AEN) to computers and information systems

• Technical support and customer service

  • Jan 2012 - Mar 2012

  Technical support and customer service for more than 500 users (ADSL) TE DATA, LINK DOT NET& ETISALAT. • Providing Help Desk support for more than 250 users' network local area network (LAN) & wireless • local area network (WLAN). • Configuration and maintenance of server's micro tech & router board • Maintenance of more than 200 PC's monthly. • Maintenance of hp laser printers such as 4v, 6l, 5l, 1100 etc. Technical support and customer service for more than 500 users (ADSL) TE DATA, LINK DOT NET& ETISALAT. • Providing Help Desk support for more than 250 users' network local area network (LAN) & wireless • local area network (WLAN). • Configuration and maintenance of server's micro tech & router board • Maintenance of more than 200 PC's monthly. • Maintenance of hp laser printers such as 4v, 6l, 5l, 1100 etc.



Engineering Company for information Technology

• Egypt
• IT Services and IT Consulting
• 1 - 100 Employee

• Computer Maintenance Engineer

  • Sep 2010 - Dec 2011

  • Providing Help Desk support for user's network local area network (LAN) & wireless local area network (W LAN). • Configuration and maintenance of server's micro tech &router board • Maintenance of more than 150 PC's monthly. • Providing Help Desk support for user's network local area network (LAN) & wireless local area network (W LAN). • Configuration and maintenance of server's micro tech &router board • Maintenance of more than 150 PC's monthly.



Link Dot Net Company

• Technical support and customer service

  • Jul 2008 - Aug 2010

  Installation of DSL lines, telephone exchanges and follow-up repair systems Configuration and maintenance Routers ADSL2 & wAdsl2 Wireless& Wireless access point -Technical support and customer service for more than 2000 user. Work with 4 Centrals: 1. Central Kafr El Dawar 2. Central El Harir 3. East Central Damanhur 4. West Central Damanhur The spectrum lines DSL installation and problem-solving Different. Dealing with Digital Subscriber Line Access "Dslam" Link Dot Net Show less