Experience

Les Concierges Egypt
• Egypt
• Hospitality
• 1 - 100 Employee
• Lifestyle Manager at les concierges egypt

  • Feb 2021 - Present


Orascom housing communities

• Senior Customer Service Representative

  • Sep 2019 - Mar 2020

  Act as peer mentor to customer service associates and representatives. Work with the customer contracts, calculation of the works provided. Assists Supervisors and Managers with coaching. Understand and analyze the habits and needs of customers. Maintaining performance and quality standards based on company policy . Giving careful direction and support to the customer service representative to facilitate the successful achievement of goals and performance. Use expertise to build strong healthy relationships with clients, convince them of all benefits of doing business with the organization and create an open and accessible communication rout for free flow of information. Show less



Global health Pharma

• India
• Biotechnology Research

• Assistant Product Manager

  • Feb 2018 - Aug 2019

  Conducting research and analyzing data to identify and define audiences. Supervising production and marketing, collecting data. Advising the Product Manager, developing product promotion strategies, and monitoring competitors. Devising and presenting ideas and strategies Preparing presentations and organizing events Undertaking competitor research and analyses. Support the work of marketing managers on projects at maximizing company profits and developing sales strategies or marketing campaigns. Overseeing and developing marketing campaigns. Analysing questionnaires , Assisting with promotional activities Supervising oversee marketing campaigns to promote products and services. Show less



pfm medical ag

• Germany
• Medical Device
• 100 - 200 Employee

• Marketing And Public Relations Specialist

  • Apr 2016 - Feb 2018

  Developing and implementing marketing plans. • Undertaking competitor research and analyses. • Establishing goals and objectives in order to reach our customers through appropriate marketing channels. • Supporting the marketing team with marketing activities by demonstrating expertise in various areas,direct marketing, events planning. Prepare meetings with big hospitals,making relations with all hospital, doctors, recommended the products Developing and implementing marketing plans. • Undertaking competitor research and analyses. • Establishing goals and objectives in order to reach our customers through appropriate marketing channels. • Supporting the marketing team with marketing activities by demonstrating expertise in various areas,direct marketing, events planning. Prepare meetings with big hospitals,making relations with all hospital, doctors, recommended the products



Arab Company for Pharmaceutical Products ARABIO

• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Assistant Administrative Director

  • Aug 2014 - Apr 2016

  Supervising the supplies of goods to the ministry of health,End the procedures for the medical release of vaccines,coordination between the company’s medical department and the department of MOH, follow up with the central bank of egypt, supervisor of vaccines and medical supplies registration Supervising the supplies of goods to the ministry of health,End the procedures for the medical release of vaccines,coordination between the company’s medical department and the department of MOH, follow up with the central bank of egypt, supervisor of vaccines and medical supplies registration


Barclays
• India
• Outsourcing/Offshoring
• 1 - 100 Employee
• Sales Specialist

  • Aug 2013 - Jul 2014

Etisalat Misr
• Egypt
• Telecommunications
• 300 - 400 Employee
• Customer Service Representative

  • Jun 2012 - Jul 2013