Experience

Technology Pro - Egypt
• Egypt
• IT Services and IT Consulting
• 1 - 100 Employee
• Director Of Business Development

  • Mar 2019 - Present


Hassan Allam Technologies (HAT)

• Egypt
• IT Services and IT Consulting
• 500 - 600 Employee

• Head of ERP & IT Solutions business unit

  • Feb 2017 - Dec 2018

  • Managing partnership agreements with multiple vendors such as Cisco, DELL EMC & Microsoft.• understanding customers' diverse, specific business needs and applying product knowledge to meet those needs.• identifying and developing new business through networking and courtesy and follow-up calls.• networking with existing customers in order to maintain links and promote additional products and upgrades.• responding to tender documents, writing proposals, reports and supporting literature.• Responsible for the SAP implementation within Hassan Allam Group and seeking new business opportunities for ERP implementations.

• Head of IT

  • Feb 2016 - Feb 2017

  Key achievements:• Implemented the IT infrastructure systems including network, firewalls, servers, storage, IP telephony, Printing …..etc.• Implemented MS Office 365 (E4 business plan) for the holding company.• Managed the IT budgets and expenditure.• Managed purchasing of software/hardware and other IT supplies.• Oversaw the efficient implementation of new technology solutions to various internal business units.• Served as a Project Manager for Al Azhar University Data Center implementation (Phase 1)• Managed IT projects and technical activities across multiple project sites.• Managed relationships with critical IT vendors that resulted in improved service at a reduced cost.



Summit Technology Solutions

• Egypt
• IT Services and IT Consulting
• 200 - 300 Employee

• Sr. Account Manager - Telecommunications sector

  • Jul 2015 - Feb 2017

  • Initiate new opportunities within the Telecommunications Sector. • Follow up closely on existing opportunities. • Update the sales pipeline to reflect the actual opportunities in process indicating the sales cycle stage for each opportunity. • Build relationships with existing customers on multiple levels. • Work closely with the Presales team to address uncovered needs in the sector • Develop a trusted advisor relationship with key customer stakeholders and executive sponsors • Ensure the timely and successful delivery of our solutions according to customer needs and objectives



mobinil

• Egypt
• Telecommunications
• 1 - 100 Employee

• IT Hardware Manager

  • Jan 2008 - Feb 2015

  • Manage Hardware team, including supervision, scheduling, development and evaluation.• Analyze User’s requirements of Hardware, Software & accessories and provide acceptance for the requests.• Manage the deployment, monitoring, maintenance, development, upgrade, and support of all HW equipment including operating systems, hardware, software, and peripherals.• Serves as the IT point of contact and accountable for the IT portion of new office setups, office expansions, etc. This includes relocation and/or installation of voice/data communications solutions, and PC equipment. • Supervise, inspect and provide support during the installation of new hardware equipment.• Interacts with internal clients on all levels to help resolve IT Hardware related issues and provides answers in a timely manner.• Builds and maintains vendor relationships and manages the purchase of hardware and software products• Manages the purchasing of all software, hardware and other IT supplies • Communicates effectively with internal clients to identify needs and evaluate alternative business solutions. • Practice asset management for IT hardware & software. • Develop business case justifications and cost/benefit analyses for IT Hardware spending and initiatives.

• Sr. Hardware Team Leader

  • Jan 2004 - Jan 2008

• Technical Support Engineer

  • Sep 2000 - Jan 2004


NCR Corporation
• United States
• IT Services and IT Consulting
• 700 & Above Employee
• Technical support engineer

  • Jan 1999 - Jan 2000