Experience

Unionaire Group Technology - UGT

• Egypt
• Appliances, Electrical, and Electronics Manufacturing
• 100 - 200 Employee

• IT Specialist

  • Dec 2022 - Present

  - Spice work system Ticket. - Install , modify and repaire computer hardware and software. - Setup new users accounts and profiles and deal with Microsoft Outlook issues. - Trouble shooting printer issue. - Kaspersky security center. - Spice work system Ticket. - Install , modify and repaire computer hardware and software. - Setup new users accounts and profiles and deal with Microsoft Outlook issues. - Trouble shooting printer issue. - Kaspersky security center.



Sky Distribution

• Egypt
• Manufacturing
• 100 - 200 Employee

• IT Support Technician

  • Mar 2021 - Nov 2022

  - Manage Engine system Ticket. - Install , modify and repaire computer hardware and software. - Setup new users accounts and profiles and deal with Microsoft Outlook issues. - Trouble shooting printer issue. - Kaspersky security center. - Manage Engine system Ticket. - Install , modify and repaire computer hardware and software. - Setup new users accounts and profiles and deal with Microsoft Outlook issues. - Trouble shooting printer issue. - Kaspersky security center.



Briliant Minds School

• Dominican Republic
• Education
• 1 - 100 Employee

• Information Technology Help Desk

  • Jul 2019 - Dec 2019

  - Installing and configuring Windows 10 and Windows server 2012 R2. - Installing AD ( Creat users -OUS- Groups ). - Configuring group policy and file server . - Installing and configuring Windows 10 and Windows server 2012 R2. - Installing AD ( Creat users -OUS- Groups ). - Configuring group policy and file server .