Experience

Intalio

• France
• Software Development
• 300 - 400 Employee

• Senior Presales Consultant

  • Jan 2021 - Present

   Provide technical consulting to the sales force and prospective clients. Answer pre-sales and technical questions via email, conference calls and web presentations.  Design and present-targeted solutions based on explicitly and implicitly stated requirements.  Develop and implement technical training initiatives regionally and locally. Design and Develop Integration between systems. Conduct technical Regional Training for our end-users both on-site and at out-Side. Assist the sales team with qualifying accounts. Respond to Tenders/RFPs/RFIs. Respond to technical and functional questions. Assist with proof of concepts. Analyze customer's problem and providing solutions. Investigate and provide software problems by debugging and revising application before implementation.  Define Project Requirements and managed to implement on time in proper way.  Study the infrastructure of the clients’ environment.  Follow through with projects from inception to completion.



The United Bank of Egypt

• Egypt
• Banking
• 400 - 500 Employee

• Senior Information Technology Manager

  • Oct 2017 - Aug 2020

   Application and Database Department Head Digital transformation & Business modeling Head ECM Enterprise Content Management Solutions – BPMS Businesses Process Management Project Owner Small & Medium Applications Head  Application and Database Department Head Digital transformation & Business modeling Head ECM Enterprise Content Management Solutions – BPMS Businesses Process Management Project Owner Small & Medium Applications Head



ISYX Technologies

• United Arab Emirates
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Technical and ECM Consultant

  • Feb 2016 - Jun 2017

   Acquire detailed knowledge of the DMS software products and a number of industries in order to design and communicate solutions for customer’s business problems.  Provide DMS technical consulting to the sales force and prospective clients. Answer pre-sales and technical questions via email, conference calls and web presentations.  Design and present-targeted solutions based on explicitly and implicitly stated requirements.  Develop and implement technical training initiatives regionally and locally. Design and Develop Integration between DMS and any other Software. Conduct technical Regional Training for our end-users both on-site and at out-Side. Assist the sales team with qualifying accounts. Respond to RFPs/RFIs. Respond to technical and functional questions. Assist with proof of concepts. Analyze customer's problem and providing solutions for DMS. Investigate and provide software problems by debugging and revising application before implementation.  Define Project Requirements and managed to implement on time in proper way.  Study the infrastructure of the clients’ environment, and archiving System.  Implement projects of DMS.  Follow through with projects from inception to completion.



Al Zayani Commercial Services

• Information Technology Department Manager

  • Apr 2015 - Jan 2016

   Laserfiche ECM Enterprise Content Solutions – BPMS Businesses Process Management solutions Printing & Scanning Solutions.|Sales achievements: Ministry of Transportation & Telecommunication  Laserfiche ECM Enterprise Content Solutions – BPMS Businesses Process Management solutions Printing & Scanning Solutions.|Sales achievements: Ministry of Transportation & Telecommunication



National Bank of Kuwait

• Kuwait
• Banking
• 700 & Above Employee

• IT Assistant Manager

  • Jun 2010 - Jan 2015

  Received Certificate of Excellence in 2013Resposabilities Laserfiche ECM Enterprise Content Solutions – BPMS Businesses Process Management Project Owner Applications high level infrastructure Team leader MSSQL DBA Team Leader Microsoft CRM Administrator (VeriPark Solution) TSM TDP Administrator Received Certificate of Excellence in 2013Resposabilities Laserfiche ECM Enterprise Content Solutions – BPMS Businesses Process Management Project Owner Applications high level infrastructure Team leader MSSQL DBA Team Leader Microsoft CRM Administrator (VeriPark Solution) TSM TDP Administrator



BMB

• IT Services and IT Consulting
• 700 & Above Employee

• Senior Presales and Technical Engineer

  • Apr 2008 - Apr 2010

  Senior Presales and Technical Engineer at BMB Group Company for ECM Enterprise Content Solutions – BPMS Businesses Process Management - Egypt:  Acquire detailed knowledge of the Laserfiche software product suite and a number of industries in order to design and communicate solutions for customer’s business problems.  Provide technical consulting to the sales force and prospective clients. Design and present-targeted solutions based on explicitly and implicitly stated requirements.  Develop and implement technical training initiatives regionally and locally. Design and Develop Integration between LF and any other Software. Perform analysis, design, and development and test activities in the development, customization and implementation of software Third Party. Using .NET Technology (.NET 2005, 2008 & MSSQL 2005, 2008). Conduct technical Regional Training for our end-users both on-site and at out-Side. Assist the sales team with qualifying accounts. Respond to RFPs/RFIs. Respond to technical and functional questions. Help with proof of concepts. Analyze customer's problem and providing solutions for Laserfiche Document Management System (DMS). Investigate and provide software problems by debugging and revising application before implementation.  Define Project Requirements and implement on time in a proper way.  Study the infrastructure of the clients’ environment and archiving System.  Follow through with projects from inception to completion.  Prepare the manuals for applications posed by independent software developers (Producing Technical and User Manuals).  Use Project Tools: Microsoft Project, Case Tools: Microsoft Visio. Laserfiche International Conference & Training: Lebanon 2009.Sales achievements: Sodic: Real State. Arab Academy for Science Technology & Maritime Transport (AASTMT).



Info Peak Company

• Senior Software Developer

  • Jul 2006 - Jan 2008

  (Casino Management System, Hotels Management System, Hospital, HR, Payroll, Retail, Stores, POS, GL, Schools.)  Perform analysis, design, development and test activities in the development, customization and implementation of software systems for the company.  Interact with user functions for system need analysis and finalize technical / functional specifications.  Ensure testing and smooth implementation of the software application.  Provide post-implementation application maintenance and enhancement support to the user functions with regard to the product / software application. Work within a team of Developers to develop production software under specified deadlines. Software development using Microsoft Visual Basic .NET (2005, 2008).  Develop using Microsoft Visual Basic 6. Do reporting using Crystal Reports.  Experience in Microsoft SQL Server 2000, 2005 development.  Experience of Web Development using ASP.NET.  Experience knowledge of object oriented programming (OOP).Out Side Country Implementation: Location: Europe Poland (7 Hotels [Casino’s Poland])



CompuGlobe Company for Medical Software Systems

• Software Developer

  • Jul 2005 - Jul 2006

   Design, implement, test, fix, and maintain high quality software solutions using latest Microsoft .NET Technologies. Software development using Microsoft Visual Basic .NET.  Experience in development using Microsoft Visual Basic 6. Experience in a reporting using Crystal Reports.  Experience in Microsoft SQL Server 2000 development.  General knowledge of object oriented programming (OOP).  Creating documentation (user and technical manuals) of developed Systems.



6th of October Secondary School

• Computer Teacher

  • Jan 2004 - May 2005

  Taught Computer skills to Secondary school students Taught Computer skills to Secondary school students



6th of October El Nasser Language Secondary School

• Computer Teacher

  • Mar 2002 - Dec 2003

  Taught Computer skills to Secondary school students Taught Computer skills to Secondary school students