Mohamd Reda

Sales Executive at AKIKO GLOBAL SERVICES
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Contact Information
us****@****om
(386) 825-5501
Location
Dubai, United Arab Emirates, AE

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Bio

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Credentials

  • Become a Customer Support Specialist
    LinkedIn
    Nov, 2022
    - Oct, 2024
  • Customer Service: Serving Customers Through Chat and Text
    LinkedIn
    Nov, 2022
    - Oct, 2024
  • Excel Quick Tips
    LinkedIn
    Nov, 2022
    - Oct, 2024
  • Innovative Customer Service Techniques
    LinkedIn
    Nov, 2022
    - Oct, 2024
  • Retail Customer Service
    LinkedIn
    Nov, 2022
    - Oct, 2024
  • Social Media Marketing: Social CRM
    LinkedIn
    Nov, 2022
    - Oct, 2024
  • Customer Service Foundations
    LinkedIn
    Oct, 2022
    - Oct, 2024
  • Customer Service: Creating Customer Value
    LinkedIn
    Oct, 2022
    - Oct, 2024
  • Customer Service: Managing Customer Expectations
    LinkedIn
    Oct, 2022
    - Oct, 2024
  • Customer Service: Problem Solving and Troubleshooting
    LinkedIn
    Oct, 2022
    - Oct, 2024
  • De-Escalating Conversations for Customer Service
    LinkedIn
    Oct, 2022
    - Oct, 2024
  • Phone-Based Customer Service
    LinkedIn
    Oct, 2022
    - Oct, 2024
  • Writing Customer Service Emails
    LinkedIn
    Oct, 2022
    - Oct, 2024

Experience

  • AKIKO GLOBAL SERVICES
    • India
    • Financial Services
    • 1 - 100 Employee
    • Sales Executive
      • Apr 2023 - Present

      Sales executive credit cards For commercial Bank of Dubai (CBD) Sales executive credit cards For commercial Bank of Dubai (CBD)

  • Etisalat UAE
    • United Arab Emirates
    • Telecommunications
    • 700 & Above Employee
    • Account Advisor
      • Sep 2020 - Oct 2022

  • Raya CX
    • Egypt
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Account Advisor
      • Nov 2014 - Sep 2020

  • Wasla Outsourcing
    • Egypt
    • Outsourcing and Offshoring Consulting
    • 500 - 600 Employee
    • Account Advisor
      • Apr 2013 - Aug 2014

  • Dessole Resorts & Hotels
    • Egypt
    • Hospitality
    • 1 - 100 Employee
    • Order Taker
      • Nov 2012 - Apr 2013

Education

  • Minia University
    Licentiate degree, Foreign Languages and Literatures, General
    2008 - 2012

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