Mohamad Zain Alamri
IT Support Technician at PT. MITRA INFOPARAMA- Claim this Profile
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English Professional working proficiency
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Indonesian Full professional proficiency
Topline Score
Bio
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Credentials
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CCNA Exploration : Network Fundamentals
Cisco Networking AcademyAug, 2016- Sep, 2024
Experience
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PT. MITRA INFOPARAMA
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Indonesia
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IT Services and IT Consulting
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1 - 100 Employee
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IT Support Technician
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Feb 2019 - Present
* installation, repair, and maintenance of computers and equipment.* handles digital tyme repairs by commonwealth bank.
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IT Support Technician
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Aug 2018 - Present
* Set up workstations with computers and necessary peripheral devices (routers, printers, cctv, pabx, etc.)* Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality* Install and configure appropriate software and functions according to specifications* Develop and maintain local networks in ways that optimize performance* Ensure security and privacy of networks and computer systems* Provide orientation and guidance to users on how to operate new software and computer equipment* Organize and schedule upgrades and maintenance without deterring others from completing their work* Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)* Maintain records/logs of repairs and fixes and maintenance schedule* Identify computer or network equipment shortages and place orders
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Freelancer.com
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Australia
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IT Services and IT Consulting
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1 - 100 Employee
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IT Support Technician
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Jan 2015 - Present
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PT. Intikom Berlian Mustika
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Indonesia
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IT Services and IT Consulting
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300 - 400 Employee
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Service Point
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Mar 2017 - Jul 2017
handle maintenance and repair of products marketed by Intikom, such as PCs, Notebooks, Monitors, Servers, Passbook printers, Multifunction printers, and others.the client handled is PT Bank Central Asia Tbk (BCA), PT Bank Danamon Indonesia Tbk (Danamon), Sumber Alfaria Trijaya, Tbk (Alfamart, etc.).
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Computer Operator
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Jan 2014 - Dec 2015
In one year I worked here, physical and electrical product sales increase was not independent of the supervision and control of transactions, quickly and precisely in the completion of a transaction error, my creativity in product advertising, bonuses at the right time, and is responsible for job.
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Education
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Cisco Networking Academy
Engineer’s Degree, Network Fundamentals -
Manado State Polytechnic
Diploma Degree (D4), Information Engineering Department of Electrical Engineering