Experience

NAZA World Group of Companies

• Automotive
• 1 - 100 Employee

• Customer Service

  • Feb 2016 - Present

  RESPONSIBILITIES OF POSITION • Identifies prospects by prepared listings. • Calls prospective customers by operating telephone equipment. • Influences customers to use our service merchandise by following a prepared sales talk to give service and product information and price quotations. • Completes screening by recognize customer detail in order send out quotation. • Keeps equipment operational by following manufacturer’s instructions and established procedures. • Sending reminders renewals notice. • Send reminding renewal via sms Blast. • Interphone with Interco for insurance requisition • Secures information by completing data base backups. • Maintains safe and clean working environment by complying with procedures, rules, and regulations. • Maintains operation by following policies and procedures, reporting needed changes. • Contributes to team effort by accomplishing related results as needed • Can be contacted 24 hours a day • To assist manager in related matters • Ready to accept additional instruction from manager or general manager from time to time • Attend walk in customer for renewal motor insurance • Monitor and manage company email for quotation and payment • Handle daily collection cash to be bank in • Handle incoming call for renewal customer complaint • Follow up with customer payment to locked sale • Prepare daily collection report • Issued cover note as per requested ( AM-PM) Show less