Experience

California Miramar University
• United States
• Higher Education
• 1 - 100 Employee
• Adjunct Professor

  • Jul 2016 - Present


BBL Wholesale Distribution Inc.

• Chief Operating Officer

  • Jan 2016 - Present

  As the COO at the BBL Distribution Inc., I oversaw $25M operations in collaboration with the Women, Infant and Children (WIC) program. Some of the challenges that I inherited here included high shipping costs, lack of a marketing structure, weak communication channels, fractured HR system, and recurring legal costs. To address these challenges, I built strategic networks with vendors, stakeholders, and customers, transitioned to cost-effective shipping and legal resources, and implemented new marketing and HR structures including shifting from daily-wage to salaried employees. My other key initiative here included expanding the business scope to keep up with changing federal policies. For this purpose, I diversified the product base. As a result of my initiatives, I was able to increase revenue by $1.8M in record 1 year. Show less



Mommy's Nutrtional Center Inc.

• Director of Operations

  • Sep 2013 - Dec 2015

  Mommy’s Nutritional Center Inc. partnered with the WIC program to provide “Easy Voucher Shopping” solutions for government-approved families. As the Operations Director, I contributed to the program by managing $18M retail operations across 20 stores and providing valuable customer feedback for key program improvements. Some of the initiatives that I took here included developing a new training infrastructure, creating the company’s first monitoring and evaluation unit, and redefining the tendering and procurement process. I also contributed to performance improvement by implementing a benefits and compensation structure for the first time in the company’s history. Some of my other accomplishments included: -Maintained 100% compliance. -15% cost reduction – awarded $8M yearly contracts. Show less



Challenger Team For Forming Leaders

• Managing Director

  • Aug 2012 - Aug 2013

  Challenger Team for Forming Leaders is a for-profit firm that collaborates with the Jordanian Government, private sector, and non-profit organizations to support youth development initiatives in Jordan As the Managing Director, I led $5M projects from initiation to successful implementation in 1 year. My key contribution here included targeting youth empowerment. I expanded program outreach and implementation from the country’s capital to multiple locations and developed holistic annual risk management plans. Key Projects: -Juthoor Project – Roots: a royal initiative focusing national development in collaboration with the Ministries of Agriculture, Education, and Public Works. -Zain Youth International Leadership Program: 3-month training for 30 Iraqi youth in collaboration with the US leadership program. -Youth Enrichment Program: for Bahraini youth in Manama with the Al Khalifa Mabarh Association. Show less



Ministry of Youth and Sport of Jordan

• Minister’s Special Adviser for International Cooperation

  • Dec 2011 - Jul 2012

  At the Jordan Ministry of Youth and Sports, I worked with the Minister to develop government programs targeting youth and local communities. In order to strengthen funding, training, and operational infrastructure support for the Ministry, I took initiative to build partnerships with international agencies such as the USAID, UNICEF and UNDP. My efforts resulted in: -Improved youth program impact and accessibility: initiated a plan to transform 148 youth centers and facilities across the country. -Addressed employment, leadership, and community-related challenges: a new youth database project. Show less



Jordan River Foundation

• United States
• Civic and Social Organizations

• Program Director

  • Oct 2010 - Nov 2011

  Jordan River Foundation (JRF) is a non-profit, non-government organization focusing on child safety and community empowerment. The organization has been a major player in Jordan’s social and economic development for 20 years. As the Program Director, I led $3.5M youth empowerment projects, gathered feedback from targeted youth, defined project scope, and built model youth to encourage program participation. Some of my key projects here included: -Aqaba Youth Development Program: youth leadership initiative funded by ASEZA. -Community and Youth Development initiative by the British Embassy: expanded project scope by facilitating yearly life skill, English language, and hotel service trainings -Youth Work Jordan Project: one of the largest youth development programs improving at-risk youth’s employability and entrepreneurship skills. Show less



International Relief and Development (IRD)

• Civil Engineering
• 1 - 100 Employee

• Program Director

  • Mar 2007 - Nov 2009

  As part of the Community Stabilization Program, I supported social and economic stability, rehabilitation, and development efforts in Northern Iraq by initiating $60M public work projects.The key challenges here included working in a complex governance and political setting in absence of a civil society structure. My main achievement here included securing the trust and support of the local population. I did this by communicating to them the project benefits. I also served as the Operations Support Specialist, overseeing a team of 120 expatriates and local Iraqis. Key Projects: -250 infrastructure projects (schools, hospitals, water networks and well-drilling, water channel restoration, roads, and soccer fields)-200 neighborhood grocery stores, 100 livestock businesses, 35 bakeries, and 300+ other initiatives.-Recruited 15K+ youth as sports, social & cultural volunteers. -Identified 100+ rapid response employment generation programs. -Provided 60 vocational trainings for 18K participants. Show less

• Deputy Chief of Party

  • Jun 2003 - Feb 2007

  I worked for the Community Action Program at IRD in 2 different capacities including the Director of Community Mobilization (6/03 – 3/05) and Deputy Chief of Party (3/05 – 3/07).My main aim here was to speed up the democracy-building process and implement ICAP’s civic participation component. For this purpose, I led $64M public works projects. The challenges I addressed included a non-transparent financial structure, local hiring and training, and a multi-layer government approval process. My main accomplishments here included: -Implemented 2000+ projects with the Baghdad Government.-Organized 350+ communities in Community Action Groups. -Deployed 770 infrastructure projects and 300 grants. -Assisted in 280+ victims of war cases. Show less



The Cultural Society for Youth and Childhood

• Executive Director

  • Aug 1998 - May 2003

  I co-founded the Cultural Society for Youth and Childhood to support development initiatives in Jordan. My journey included building programs and funding support from none to 100%. This was made possible through strategic project partnerships and training initiatives with the Swiss embassy, USAID, and UNDP. Some of the training initiatives that I took included: -Conducted 100+ training courses, workshops, and conferences for 4K+ participants. -Executed an environmental training program for 300 school teachers. -Trained 1K students on water conservation methods. Show less


University of Jordan
• Higher Education
• 700 & Above Employee
• Researcher assistant

  • Sep 1996 - Jun 1998