Assistant Manager, Medical Records

• Apr 2022 - Present

• Aug 2021 - Apr 2022

• Jul 2019 - Jul 2021

1. Supervise & monitor medical records activities including medical report process, scanning, tracking patient folders.2. In charge for encoding of ICD-10 & ICD-9CM. 3. Produce monthly reports to KKM on monthly basis. 4. Coordinating notifications of communicable disease, death, cancer patient, stillbirth & under 5 mortality. 5. Involved in coordination of monthly Chart Audit Review.6. Provide support to Head of Department in his/her absence by taking on their responsibilities.7. Provide on job training to new recruits & awareness to hospital staffs. 8. Actively involves in department and hospital quality programs including accreditation and audits (internal/external). Show less

Outsource Officer

• Feb 2017 - Jul 2019

1. Act as liaison officer between hospital and outsource vendors (housekeeping, security, parking, general & clinical waste, tenants). 2. Ensure all hospital policies and procedures including requirements from ISO 9001, ISO 14001, OHSAS 18001, HACCP, PHSA are being adhered by the outsource vendors. 3. Act as key person on handling and storing scheduled waste, selection of schedule waste contractor and coordinate with related departments on the collection and disposal of schedule waste are carried out accordingly. 4. Liaising with related services and ensure compliance related to schedule waste management and disposal. 5. Carry out any Integrated Management System (IMS) & Environmental Management System (EMS) related duties / activities as instructed by Hospital CEO / Management Representative. 6. Organise and coordinate meeting with the outsource vendor accordingly. 7. Organise and coordinate visit to outsource vendors premises accordingly. 8. Assist to coordinate in all quality programs of the Hospital including IMS, Accreditation and ICC activities. 9. Organise daily & monthly inspection on all outsource vendors. 10. Producing monthly reports on outsource vendors performances. 11. Assist hospital management in decision making on all matters related to outsource vendors. Show less

Medical Record Intern

• Aug 2016 - Dec 2016

Assist in the day-to-day operation such as: 1. Ensuring the movement of patient case notes is traceable in the integrated system. 2. Ensuring the case note is properly prepared based on the guidelines and requirement by the hospitals. 3. Assist in the process of Medical Report application by customers. 4. Make sure newly active case notes are scanned into the system for doctors/consultant to view during treatment or appointment with patient. 5. Monitor the requirement of compliance with hospital policy & regulations, National Archives of Malaysia and other related international bodies. Show less