Mohamad Ali Al Zaatary

Department Manager at Calia Group
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Contact Information
us****@****om
(386) 825-5501
Location
LB
Languages
  • Arabic Native or bilingual proficiency
  • English Professional working proficiency

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Bio

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Credentials

  • Customer Service and Sales Techniques
    LC Waikiki
    Jan, 2018
    - Nov, 2024
  • Accounting Information System
    Ali Al Akbar Institute
    Jan, 2012
    - Nov, 2024

Experience

  • Calia Group
    • Lebanon
    • Retail
    • 1 - 100 Employee
    • Department Manager
      • Sep 2016 - Present

      - Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership. - Proactively identified and solved complex strategy problems, supporting sales management and business development. - Produced monthly sales and performance reports, supporting operational planning and strategic decision making. - Enforced adherence to company policies and procedures to boost team efficiency and strengthen operational standards. - Collaborated with store manager to develop successful strategies for achieving sales and profit goals. - Analyzed trends, identifying consumer demand and forecasting seasonal trends. - Planned and prepared workflow schedules, delegating tasks for 14-member team. - Implemented merchandising and promotional changes to enhance sales. - Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands while monitoring clothing, accessory and shoe levels. - Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies. Show less

  • COOP
    • Lebanon
    • Head Cashier
      • Feb 2016 - Jul 2016

      -Trained new team members in cash register operation, stock procedures and customer service. - Prepared special orders for shipment. - Troubleshot and resolved issues with cash registers, card scanners and printers. - Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands. - Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues. -Trained new team members in cash register operation, stock procedures and customer service. - Prepared special orders for shipment. - Troubleshot and resolved issues with cash registers, card scanners and printers. - Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands. - Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.

  • Al Jawad Restaurant
    • Lebanon
    • Wholesale Food and Beverage
    • 1 - 100 Employee
    • Cashier
      • Jan 2014 - Jan 2016

      - Helped customers find specific products, answering questions and offering advice. - Completed daily recovery tasks to keep areas clean and neat for maximum efficiency. - Organized and maintained both physical and digital payment documentation for accurate filing and compliant record keeping. - Helped customers find specific products, answering questions and offering advice. - Completed daily recovery tasks to keep areas clean and neat for maximum efficiency. - Organized and maintained both physical and digital payment documentation for accurate filing and compliant record keeping.

Education

  • Lebanese International University
    Bachelor's degree, Businnes & Accounting Information system.
    2017 - 2021

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