Experience

United Company For Central Markets - UCCM

• Lebanon
• Retail
• 1 - 100 Employee

• Chief Operations Officer

  • Jan 2023 - Present

  - Collaborate with CEO in setting and driving organizational vision, operations strategy, and hiring levels- Translate strategy into actionable steps for growth, implementing organization-wide goal setting, performance management, and annual operations planning- Oversee company operations and employee productivity, building a highly inclusive culture that ensures team members can thrive and that organizational goals are met- Ensure effective recruiting, onboarding, professional development, performance management, and retention- Ensure compliance with national and local business regulations, and take appropriate action when necessary- Analyze internal operations and identify areas for process enhancementImplement business strategies and plans that align with the short- and long-term objectives developed in tandem with CEO- Oversee operations, and partner with CEO in sales management so that sufficient investment capital can be budgeted for near-term growth targets- Manage capital investments and expenses aggressively to ensure that the company achieves investor targets for growth and profitability- Monitor performance with tracking software and take corrective measures when necessary, and prepare detailed updates and forecasts- Build and maintain trusting relationships with key customers, clients, partners, and stakeholders Show less

• Director of Operations

  • Jan 2021 - Dec 2022

• Regional Operations Manager

  • Jun 2011 - Dec 2020

• Visual Merchandising Manager

  • Jun 2008 - Jun 2011



Giant Stores KSA

• Assistant Regional Operations Director

  • Jan 2008 - Jun 2008

• Management Trainee

  • Jan 2007 - Dec 2007