Moemen Alaa

Country Operations and Partnerships Manager at Flutterwave
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Location
Egypt, EG
Languages
  • English -
  • Arabic -

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Experience

    • India
    • Public Relations and Communications Services
    • 1 - 100 Employee
    • Country Operations and Partnerships Manager
      • Aug 2022 - Present
    • Egypt
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Sales Account Manager
      • Sep 2021 - Aug 2022
    • Egypt
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Business Development Executive
      • Feb 2020 - Sep 2021
    • Egypt
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Group Business Development Manager
      • Jan 2019 - Feb 2020

      -Brainstorming with business development team to create new project strategies -Identifying sales and services that would appeal to new clients -Managing company and client expectations -Reviewing time frames and budgets -Creating sales pitches -Executing sales objectives -Managing client accounts -Finding and following new sales leads -Arranging business meetings and one-on-one conversations with prospective clients -Attending networking events -Negotiating sales contracts -Preparing sales contracts; following company rules and guidelines -Building trust and long-term relationships with clients/customers -Managing records of sales, revenue, and other important data -Making professional decisions in a fast-paced environment -Cultivating positive interactions and relationships with sales representatives, team leaders and managers, and executives to evaluate sales strategy and results -Motivating team members to exceed expected goals -Developing ways to improve the customer experience and build brand loyalty -Researching market and industry trends Show less

    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Business Development Executive
      • Jan 2018 - Dec 2018

      -Identifying new sales leads -Pitching products and/or services -Maintaining fruitful relationships with existing customers -Researching organisations and individuals online (especially on social media) to identify new leads and potential new markets -Researching the needs of other companies and learning who makes decisions about purchasing -Contacting potential clients via email or phone to establish rapport and set up meetings -Planning and overseeing new marketing initiatives -Attending conferences, meetings, and industry events -Contacting clients to inform them about new developments in the company’s products -Developing quotes and proposals -Negotiating and renegotiating by phone, email, and in person -Developing sales goals for the team and ensuring they are met Show less

    • Egypt
    • Staffing and Recruiting
    • 100 - 200 Employee
    • Account Manager
      • Dec 2016 - Jan 2018

      •Build long term relationships with existing, as well as, new clients. •Build industry knowledge through communication and research. •Identify growth opportunities within our market segments. •Increase revenue and retention rate for your accounts. •Ensuring that customer requests are responded to in an accurate and timely manner. •Help the business meet sales and revenue goals. •Negotiation and planning for short and long term subscriptions. •Align with cross-functional teams to meet clients’ expectations. Show less

    • Egypt
    • Advertising Services
    • 1 - 100 Employee
    • Business Development Executive
      • Feb 2016 - Dec 2016

      •Prospect for potential new clients and turn this into increased business. •Cold call as appropriate within market or geographic area to ensure a robust pipeline of opportunities.Meet potential clients by growing, maintaining, and leveraging network. •Identify potential clients, and the decision makers within the client organization. •Research and build relationships with new clients. Set up meetings between client decision makers and company’s practice leaders/Principals. •Plan approaches and pitches. •Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives. •Participate in pricing the solution/service. •Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion. •Present an image that mirrors that of the client. •Present new products and services and enhance existing relationships. •Work with technical staff and other internal colleagues to meet customer needs. •Arrange and participate in internal and external client debriefs. •Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends. •Present to and consult with mid and senior level management on business trends with a view to developing new services, products, and distribution channels. •Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales and distribution channels. . Show less

    • Account Manager
      • Jun 2013 - Jan 2015

      -Build and maintain strong, long-lasting customer relationships -Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors -Ensure the timely and successful delivery of our solutions according to customer needs and objectives -Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders -Forecast and track key account metrics -Identify and grow opportunities and collaborate with sales teams to ensure growth attainment -Assist with high severity requests or issue escalations as needed Show less

    • Events Planner and Executive
      • Dec 2011 - Mar 2013

      -Event planning, design and production while managing all project delivery elements within time limits-Liaise with clients to identify their needs and to ensure customer satisfaction-Conduct market research, gather information and negotiate contracts prior to closing any deals-Provide feedback and periodic reports to stakeholders-Propose ideas to improve provided services and event quality-Organize facilities and manage all event’s details such as decor, catering, entertainment, transportation, location, invitee list, special guests, equipment, promotional material etc-Ensure compliance with insurance, legal, health and safety obligations-Specify staff requirements and coordinate their activities-Cooperate with marketing and PR to promote and publicize event-Proactively handle any arising issues and troubleshoot any emerging problems on the event day-Conduct pre and post event evaluations and report on outcomesResearch market, identify event opportunities and generate interest Show less

    • Account Executive
      • Jan 2011 - Dec 2011

      -Meeting clients to discuss their event needs-Working with account planners to advise an event that meets the client's brief and budget-Presenting campaign ideas and costings to clients-Briefing the creative team who will produce the adverts-Negotiating with clients, solving any problems and making sure deadlines are met-Checking and reporting on the event's progress-Keeping in contact with the client at all stages of the event-Managing the account's budget and invoicing the client-Making pitches to win new business Show less

Education

  • Udacity
    Nanodegree, Product Management
    2020 - 2020
  • Misr University for Science and Technology
    Bachelor's degree, Information Technology
    2009 - 2014
  • El-Orman Experimental language school
    General Secondary, High School/Secondary Diplomas and Certificates

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