Modou Lamin Badjie
Account Specialist at TalentWave- Claim this Profile
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Topline Score
Bio
Credentials
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Introduction to Packet Tracer
CiscoOct, 2020- Oct, 2024 -
CompTIA A+, CompTIA Networking +
Per Scholas
Experience
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Account Specialist
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Nov 2018 - Present
1. Account Reconciliation and applying payments 2. Customer service 3. Reaching out to clients about past due on their accounts 4. Analyze and resolve client issues 5. Making sure accounts are in good shape 6. Work with customers and internal departments to resolve unapplied cash payments 7. Research and solve any account discrepancies 8. Communicating with clients about billing discrepancies and questions 9. Follow up on aging AR items 10. Research discrepancies to… 1. Account Reconciliation and applying payments 2. Customer service 3. Reaching out to clients about past due on their accounts 4. Analyze and resolve client issues 5. Making sure accounts are in good shape 6. Work with customers and internal departments to resolve unapplied cash payments 7. Research and solve any account discrepancies 8. Communicating with clients about billing discrepancies and questions 9. Follow up on aging AR items 10. Research discrepancies to determine cause and provide solution . 11. Interacting with and managing outsourced service providers 12. Provide Audit support as assigned Show more Show less
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Senior Business Operations Associate
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Aug 2016 - Nov 2018
1. Auditing Accounts for adequate billing 2. Customer Service and Managing Customer Accounts 3. Accurate and timely billing 4. Collect outstanding payments owed to TEK 5. Meet goals that are set 6. Reconciling accounts 7. Apply payments from clients8. Communicating with clients on why payments have on been received and finding a solution that works best for both parties. 9. Conducting Green Zone where we discuss about accounts and maintenances. 10. Send… 1. Auditing Accounts for adequate billing 2. Customer Service and Managing Customer Accounts 3. Accurate and timely billing 4. Collect outstanding payments owed to TEK 5. Meet goals that are set 6. Reconciling accounts 7. Apply payments from clients8. Communicating with clients on why payments have on been received and finding a solution that works best for both parties. 9. Conducting Green Zone where we discuss about accounts and maintenances. 10. Send invoices and monitor customer invoicing by making sure they’re timely and accurate • Analyze and resolve billing inquiries Show more Show less
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Community
