Moch Riki
IT Support Specialist at PT. Artha Prima Finance- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Jakarta, Indonesia, ID
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Experience
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PT. Artha Prima Finance
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Indonesia
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Financial Services
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1 - 100 Employee
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IT Support Specialist
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Jun 2011 - Present
Installing and configuring server and computer system. Provide client education for staff using various hardware and software packages. Control the Help Desk system and assist with troubleshooting hardware, software, and connectivity issues for over 200 users. Train new hires on computer systems used by company as well as other IT related tasks. Respond to emails from company executives regarding urgent issues or questions about products/services. Accomplish 20+ hardware and software repairs per week. Configuring mikrotik networking Installing and configuring VPN server Configuring CCTV Show less
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Business Development
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Education
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2018 - 2022
STMIK WIDURI
Bachelor's degree, Information Technology
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