Experience

Multilynx

• Pakistan
• Information Technology & Services
• 1 - 100 Employee

• Senior Manager System Integrations

  • Jan 2015 - Present

  Software Development & System Integration with VMware Cloud Service Platform & Director for small to large (Enterprise) businesses (like https://garajcloud.com/) using Open Source Solutions with micro-services desgin & development. Performing complete Software Development Life Cycle Management with end-to-end services. Software Development & System Integration with VMware Cloud Service Platform & Director for small to large (Enterprise) businesses (like https://garajcloud.com/) using Open Source Solutions with micro-services desgin & development. Performing complete Software Development Life Cycle Management with end-to-end services.



Tech-Icon FZE (UAE based company)

• United Arab Emirates

• Software Solutions Consultant & Entrepreneur

  • Oct 2013 - Present

  Entrepreneur and co-founder at Tech-Icon, which is an international software development and solutions company based in Pakistan. We employ highly qualified software and solution development engineers; we can provide our clients with the security and operational development framework as required by our clients/customers. We have developed a range of solutions and gained ample experience in the services we offer: Business Processes Automation, Workflow Development & Approval Management in Microsoft SharePoint and Ultimus BPM (Business Process Management) Solution, Web Development, Custom Software Development, Multi-platform Mobile Application Development, Project Development, Consulting, Quality Assurance and complete software development life-cycle with Support/Maintenance as per agreements. Show less



Jazz

• Pakistan
• Telecommunications
• 700 & Above Employee

• Director IT - Service Management

  • May 2010 - Jul 2013

  Director IT Service Management & Operations at Mobilink GSM Pakistan where my role/duty was to head IT department responsible for:• IT-Helpdesk and IT-Asset Management support & services consistent with ITIL V3 principles using HP – OpenView EMS (Enterprise Management Solution) for controls and management • IT-Network Operations using Cisco / Juniper (Routers, Switches, Topologies & Setups)• IT-Security Services using MacAfee Antivirus Solution• Oracle Financial Management Solution ERP using E-Business Suite Rel. 12.1 & Database 10g/11g • Ultimus BPM (Business Process Management) and Microsoft SharePoint Portals for development of Business Processes Automations, Workflows and Approval Management Systems with complete life-cycle management of such solutions. Show less

• Director IT - Customer Care Technologies

  • Jan 2008 - May 2010

  Director IT Customer Care Technologies at Mobilink GSM Pakistan where my role/duty was to head IT department responsible for: • Siebel 7.x & ePOINT 5.x CRM (Customer Relationship Management) planning, requirement/change management & operations • Avaya Contact Center IT solutions/technologies support & operations • EDMS (Enterprise Document Management Solution) for organizational electronic/paperless documentation requirements using Hummingbird DM (Document Management) / eDOCS 5.1 & 5.2 solution Show less

• Senior Manager - IT

  • Jan 2005 - Jan 2008

  Managed CRM (Customer Relationship Management) IT systems/solutions for operations & change management/implementation, TDM (Time-Division Multiplexing) Call Center solution operations, WFM (Work Force Management) system/solution operation & support for Call Center human resource management.

• Manager - IT

  • Apr 2001 - Jan 2005

  Designed, developed and sucessfully implemented WEB base POS (Point-Of-Sale) application developed in ASP .NET using Microsoft .NET Framework for Mobilink GSM Pakistan (Leading Telecommunication Service Provider in Pakistan) while continuing with operations for business continuity and support. Managed IT-CRM (Customer Relationship Management) System/Solution Operations & Change Management/Implementation.



Ework Group

• Sweden
• Staffing and Recruiting
• 400 - 500 Employee

• Senior System / Programmer Analyst

  • Nov 1999 - Mar 2001

  Worked as Senior Programmer while Designing, Developing and Implementing WEB based applications/solutions for eWORK EXCHANGE INC. promoting business in internet environment. Adding value by creating dynamic web applications attached to relational databases contacting subscribers/companies to find employees and employers for task or project based recruitments that helped generate finances and business. Worked as Senior Programmer while Designing, Developing and Implementing WEB based applications/solutions for eWORK EXCHANGE INC. promoting business in internet environment. Adding value by creating dynamic web applications attached to relational databases contacting subscribers/companies to find employees and employers for task or project based recruitments that helped generate finances and business.



Gambro Healthcare Patient Services, Nashville, TN, USA

• System / Programmer Analyst

  • Jun 1998 - Nov 1999

  Developed business applications/modules for Gambro Healthcare (Nationwide Renal Care Centers in United States) in Informix 4GL programming language supporting business requirements to facilitate business process automations to capture data.

• Computer / Network Specialist

  • Feb 1997 - May 1998

  Facilitated Gambro Healthcare (Nationwide Renal Care Centers in United States) to link-up/connect all their centers to Head Quarter in Denver, Colorado through IP network connectivity while coordinating with vendors and local contractors to connect and setup regional centers for data collection and systems.



Pahtways Of Tennessee Inc. Jackson TN, USA

• Computer Specialist

  • Apr 1994 - Feb 1997

  SCO UNIX and IBM AIX UNIX System Administrator. IT Helpdesk/Services Support and Network Support. SCO UNIX and IBM AIX UNIX System Administrator. IT Helpdesk/Services Support and Network Support.