Experience

RISEUP Group

• Egypt
• Human Resources Services
• 1 - 100 Employee

• Digital marketing supervisor

  • Jun 2022 - Present

  - Build and execute social media strategy through competitive research, platform determination, bench-marking, messaging and audience identification - In collaboration with the marketing team, create interesting and relevant content for social media, company blogs, company website, and any other digital platforms in line with organization’s overall brand and communication strategy. - Responsible for tracking and reporting on digital programs and platforms, including social media pages and paid campaigns, website traffic, email marketing, blog traffic, and SEO performance. - Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information - Manage day-to-day production, as well as campaign budgets and schedules. - Set up and optimize company pages within each platform to increase the visibility of company’s social content Show less



Dream Stores

• Egypt
• Retail
• 1 - 100 Employee

• Marketing Manager

  • Jun 2022 - Nov 2022

  • Working with advertising teams to develop ad campaigns that effectively reach target markets • Build and maintain strong, long-lasting client relationships • Conducting market research to identify new opportunities for the company’s products or services • Creating promotional materials such as brochures, flyers, and web banners to advertise products or services • Developing relationships with key contacts in the supportive functions such as media production, digital distributors and shipping companies. • Setting marketing and new project approaches to the internal teams in sales and marketing along with keeping track. • Forecast and track key account metrics (e.g. quarterly ROI, CPL results • Prepare reports on account status and budgets • Collaborate with internal team and stake holders to identify and grow opportunities. • Assist with challenging stakeholder’s requests or issue escalations as needed Show less



Advantica worldwide

• Senior Business Executive

  • Jun 2019 - Apr 2021

  • Serve as the lead point of contact for all Client-account management matters • Take inquiries and requests from clients and address their needs • Build and maintain strong, long-lasting client relationships • Negotiate contracts and close agreements. • Ensure the timely and successful delivery of our services according to clients’ needs and • Clearly communicate the progress of monthly/quarterly initiatives to internal employees • Develop new business with existing clients and/or identify areas of improvement to meet business Goals • Forecast and track key account metrics (e.g. quarterly Hiring results and HRM reporting) • Prepare reports on account status • Collaborate with Talents acquisition managers and account managers to identify and grow opportunities. • Assist with challenging client requests or issue escalations as needed Show less

• Account Executive

  • Mar 2018 - May 2019

  Job description: • Develop business materials (e.g. proposals, slides, analyses)• Assist in delivering presentations to clients• Conduct Market research to identify clinets needs• Help plan projects from start to finish (estimates, budgets, schedules)• Monitor project progress, timelines and setting KPIS• Submit regular status reports and Respond to clinets requests• Maintain data and records



HITCH

• Egypt
• Consumer Electronics

• Digital Marketing Manager

  • Jan 2018 - Oct 2020

  Job description: • A expanding business operations toward steady growth . • Monitoring revenue streams and identifying new markets to increase profitability. • Evaluating and improving sales, marketing, and branding strategies. • Identifying and developing new lines of business based on consumer needs . • Performing competitor analysis and all marketing functions . • Developing consumers relationships and strengthening industry partnerships. • Identifying new markets by researching and creating networking opportunities. • Negotiating and closing business deals that promote sustained revenue. • Liaising with Sales, Marketing, and Management to align strategies aimed at increasing revenue. • Assessing and advising on potential joint ventures, mergers, and acquisitions. • Conducting full Marketing both offline and digital strategies. Show less



Fullsetup

• 6th of October, Al Jizah, Egypt

• Marketing And Public Relations Manager

  • Aug 2016 - Dec 2018

  • Coordinating all public relations activities • Developing a full digital marketing plan including strategy, goals, budget and tactics • Developing a media relations strategy, seeking high-level placements in print, and online media • Creating and executing pitching proposals and, business emails. • Developing the business, Pitching potential clients. • Closing long-term contracts and finalizing deals. • Managing the social media team to engage audiences across traditional and new media • Manage clients inquiries and business meetings requests • Monitor, analyze and communicate PR and marketing results on a monthly basis • Monitoring the implementation of the projects on ground and sites Show less



Teleperformance

• France
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Agent support specialist

  • Jan 2015 - Apr 2016

  • Work collectively with the back-office team and supporting teams to ensure all issues are identified and resolved in a timely manner. • Monitor and analyze system and component performance to identify issues, investigate root cause and improvement. • Support all technical operations related WU systems installed on the Agents fleet, including but not limited to preventative maintenance, fault isolation, troubleshooting, software loading, hardware replacement and fault rectification. • Work collectively with the back-office team and supporting teams to ensure all issues are identified and resolved in a timely manner. • Monitor and analyze system and component performance to identify issues, investigate root cause and improvement. • Support all technical operations related WU systems installed on the Agents fleet, including but not limited to preventative maintenance, fault isolation, troubleshooting, software loading, hardware replacement and fault rectification.