Moataz Turkstani, MPM, PMP®

Senior Business Analyst at Elm Company
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Contact Information
us****@****om
(386) 825-5501
Location
Jeddah, Makkah, Saudi Arabia, SA

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Credentials

  • Business Analysis & Process Management
    Coursera
    Jul, 2022
    - Nov, 2024
  • Business Analysis Certificate, ECBA
    Bakkah Learning
    Jun, 2022
    - Nov, 2024
  • Project Management for Development Professional Course
    PM4NGOs
    Jun, 2022
    - Nov, 2024
  • Managing by Objectives & Key Results OKRs
    Crossover Management Consultancy
    Feb, 2022
    - Nov, 2024
  • Cybersecurity Essentials
    Cisco
    Jan, 2022
    - Nov, 2024
  • The 7 Habits of Highly Effective People®: Signature Edition
    FranklinCovey Middle East
    Dec, 2021
    - Nov, 2024
  • Certified Quality Auditor (CQA) Training
    Udemy
    Aug, 2021
    - Nov, 2024
  • Strategic Planning Skills
    Udemy
    Aug, 2021
    - Nov, 2024
  • Agile® Project Management Certifications
    Udemy
    Jan, 2021
    - Nov, 2024
  • Project Management Professional Certification/ PMI-PMP
    Project Champions Group
    Aug, 2020
    - Nov, 2024
  • Risk Management Professional Certification/ PMI-RMP
    Project Champions Group
    Aug, 2020
    - Nov, 2024
  • ISO 9001:2015 Quality Management System Auditor Course
    Udemy
    Jul, 2020
    - Nov, 2024
  • Scrum Master Certification Prep & Agile Scrum Training
    Udemy
    Jul, 2020
    - Nov, 2024
  • Create and Design Websites Without Programming (WordPress)
    Barmej
    Jun, 2020
    - Nov, 2024
  • Introduction to Python Programming Language
    Barmej
    Jun, 2020
    - Nov, 2024
  • Introduction to Programming and Computer
    Barmej
    May, 2020
    - Nov, 2024
  • Data Analysis Course
    Doroob دروب
    Apr, 2020
    - Nov, 2024
  • Infection Control Program
    Saudi Red Crescent Authority
    Apr, 2020
    - Nov, 2024
  • Introduction to Data & Descriptive Analytics
    Doroob دروب
    Apr, 2020
    - Nov, 2024
  • Principles of Financial Accounting-Accounting Cycle
    Doroob دروب
    Apr, 2020
    - Nov, 2024
  • Principles of Financial Accounting-Accounting Framework by Doroob & SOCPA
    Doroob دروب
    Apr, 2020
    - Nov, 2024
  • Principles of Financial Accounting-Adjustment Entries and Financial Statements Preparation
    Doroob دروب
    Apr, 2020
    - Nov, 2024
  • Introduction to GACAR 68
    SGS - Saudi Ground Services
    Apr, 2019
    - Nov, 2024
  • Emergency Response
    SGS - Saudi Ground Services
    Feb, 2019
    - Nov, 2024
  • Security Training
    SGS - Saudi Ground Services
    Jan, 2019
    - Nov, 2024
  • Safety Training
    SGS - Saudi Ground Services
    Nov, 2018
    - Nov, 2024
  • Aircraft Turnaround Coordinator
    SGS - Saudi Ground Services
    May, 2018
    - Nov, 2024
  • AIRSIDE Safety Awareness
    Saudi Airlines Training & Development Center
    May, 2012
    - Nov, 2024
  • Emergency Procedures
    Saudi Airlines Training & Development Center
    May, 2012
    - Nov, 2024
  • Human Factors
    Saudi Airlines Training & Development Center
    May, 2012
    - Nov, 2024
  • Management Report Writing
    Saudi Airlines Training & Development Center
    Apr, 2012
    - Nov, 2024
  • Baggage Services Procedure
    Saudi Airlines Training & Development Center
    Mar, 2012
    - Nov, 2024
  • Inadmissible Passenger Course
    Saudi Airlines Training & Development Center
    Mar, 2012
    - Nov, 2024
  • World Tracer System
    Saudi Airlines Training & Development Center
    Mar, 2012
    - Nov, 2024
  • ALTEA DCS Customer MGMNT
    Saudi Airlines Training & Development Center
    Feb, 2012
    - Nov, 2024
  • Effective Communications
    Saudi Airlines Training & Development Center
    Jan, 2012
    - Nov, 2024
  • Emails & Telexes
    Saudi Airlines Training & Development Center
    Jan, 2012
    - Nov, 2024
  • Microsoft Windows Office
    Saudi Airlines Training & Development Center
    Dec, 2011
    - Nov, 2024
  • Dangerous Good Handling
    Saudi Airlines Training & Development Center
    Jun, 2011
    - Nov, 2024
  • Passenger Services I
    Saudi Airlines Training & Development Center
    Jun, 2011
    - Nov, 2024
  • Passenger Services II
    Saudi Airlines Training & Development Center
    Jun, 2011
    - Nov, 2024
  • Denver University Intensive English Course
    Spring International Language Center
    Mar, 2007
    - Nov, 2024
  • First Aid Training
    Saudi Red Crescent Authority
    Dec, 2003
    - Nov, 2024
  • Certified Project Management Professional (PMP)®
    Project Management Institute
    Nov, 2020
    - Nov, 2024
  • Scrum Foundation Professional Certificate
    CertiProf
    Sep, 2021
    - Nov, 2024

Experience

  • Elm Company
    • Saudi Arabia
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Business Analyst
      • Aug 2022 - Present

      • Study the existing/new systems and operations and assess business needs to identify the scope of the problem.• Gather requirements from clients to create business requirement documents for new projects or services• Conduct facilitated workshops to elicit requirements both functional and technical requirements.• Prepare use cases, business requirements documents (BRD), system requirements specification (SRS) documents, and other functional documents.• Update BRD upon receiving CRs from the client side or the PM of the project and maintain an updated document shared with the development and testing team.• Create Modeling diagrams to clarify the business workflow.• Implementing system configuration into the systems. Collect, analyze, and document the project scope to be sent with the proposals.• Coordinate with clients regarding their comments about the system to document it.• Discuss the problem with the technical team and recommend technology needed to address the same Show less

    • Business Unit - Business Onboarding (API Integration)
      • Sep 2021 - Sep 2022

      Participate early in the API lifecycle and ensure code quality.Coordinate with back-end services (specifications, timelines, abilities).Managing an API’s life cycle and involved in integration, implementing and testing API’sTrack & communicate the status of deliverables throughout the project lifecycle.Sharing knowledge is one of our core values, both internally as with our clients. Train and Coach our (potential) clients in our methods and frameworks.

  • Sejel Technology Co. Ltd.
    • Saudi Arabia
    • Information Technology & Services
    • 1 - 100 Employee
    • Business Unit - Business Onboarding (API Integration)
      • Jun 2021 - Aug 2021

      Participate early in the API lifecycle and ensure code qualityManaging an API’s life cycle and involved in integration, implementing and testing API’sTrain and Coach our (potential) clients in our methods and frameworks.

    • Business Operations Specialist
      • Sep 2019 - May 2021

      HUIC / Saudi Global Distribution System, GDS- Deliver comprehensive training/workshops to our clients (hotels) in GDS/CRS.- Data collection, analysis and reporting to enhance customer satisfaction thus.- Platform quality assurance and data management specialist.- User guide design- Field technical support

  • SGS - Saudi Ground Services
    • Saudi Arabia
    • Airlines and Aviation
    • 700 & Above Employee
    • Senior Traffic & Load Controller
      • Apr 2016 - Sep 2019

      KAIA Acting as a Supervisor during Hajj & Umrah seasons. On-job Trainer. Participating in improving team performance & productivity. Deliver a professional loadsheet for various types of aircraft. Follow and distinguish the procedures of each airline & aircraft. KAIA Acting as a Supervisor during Hajj & Umrah seasons. On-job Trainer. Participating in improving team performance & productivity. Deliver a professional loadsheet for various types of aircraft. Follow and distinguish the procedures of each airline & aircraft.

  • SGS - Saudi Ground Services
    • Saudi Arabia
    • Airlines and Aviation
    • 700 & Above Employee
    • Traffic & Load Controller
      • May 2012 - Apr 2014

      KAIA Deliver a professional loadsheet for various types of aircraft. Follow and distinguish the procedures of each airline & aircraft. KAIA Deliver a professional loadsheet for various types of aircraft. Follow and distinguish the procedures of each airline & aircraft.

  • SAUDI AIRLINES
    • Saudi Arabia
    • Airlines and Aviation
    • 700 & Above Employee
    • Trainee
      • Mar 2011 - May 2012

      Customer Check-in & Sales Ticketing Program Customer Check-in & Sales Ticketing Program

Education

  • Everyone's Smart University
    Master's degree, Project Management
    2021 - 2021
  • King Faisal University
    Bachelor's degree, Business Administration and Management
    2015 - 2020
  • University of Auckland; ACG
    Certificate of Foundation Studied, Chemical Engineering
    2009 - 2010
  • University of Denver
    SILC, Intensive Program of English Studies, English Language
    2005 - 2007
  • almarefah secondary school
    High School/Secondary Diplomas and Certificates, 90.81 %
    2004 - 2005

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